Insurance Claims Specialist

3 days ago


Johannesburg, Gauteng, South Africa Santam Insurance Full time
About the Role

We are seeking an exceptional Insurance Claims Specialist to join our team in the Motor Claims Greater Johannesburg Region. As a key member of our team, you will be responsible for ensuring seamless relationships between stakeholders and Motor Body Repairers.

Responsibilities:
  • Effective monitoring and control of KPIs for MBRs.
  • Compliance and maintenance of MBR and Santam system processes.
  • Leadership and coordination of Supplier Performance Measurement meetings.
  • Trend analysis, action planning, and compliance monitoring.
  • Training, development, and coaching of MBRs.
  • Reporting and feedback.
  • Project management and change control.
  • Catastrophic event management.

The ideal candidate will have a strong background in insurance claims, excellent communication skills, and a deep understanding of business principles.



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