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Front of House Manager

2 months ago

Cape Town, Western Cape, South Africa ABC Worldwide Full time
Job Title: Front of House/Head Waitron

At ABC Worldwide, we are seeking a highly skilled and experienced Front of House/Head Waitron to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring the highest standards of service.

Key Responsibilities:
  • Guest Relations: Meet and greet guests, check-in guests into accommodations, and host guests in a warm and welcoming manner.
  • Food and Beverage: Provide efficient table service, work on the point-of-sale system, and assist with food and beverage issuing and invoicing.
  • Housekeeping and Maintenance: Maintain the general upkeep of facilities, assist with housekeeping standards and hygiene, and report any maintenance issues to the Maintenance Supervisor/GM.
  • General Coordinating: Assist with conferences and special events, handle special guest requests, and provide helpful information on activities offered by the company and in the surrounding area.

Requirements: To be successful in this role, you will need to have excellent communication and interpersonal skills, be able to work well under pressure, and have a strong attention to detail. You will also need to be able to represent the company in a professional manner at all times.

What We Offer: In return for your hard work and dedication, we offer a competitive salary and benefits package, as well as opportunities for career growth and development.