Front of House Coordinator
1 month ago
About the Role: We are seeking an enthusiastic and organized individual to join our team as a Front of House Coordinator. In this role, you will be responsible for providing exceptional support to our clients and staff, ensuring a seamless experience for all visitors.
Main Responsibilities:
- Manage and maintain electronic diaries, prioritizing appointments and re-allocating as necessary.
- Handle sensitive and complex issues in a professional and objective manner.
- Organize meetings, including preparing agendas, pre-meeting briefings, and meeting papers.
- Screen calls, inquiries, and requests, and deal with them appropriately.
- Assist the Director in researching and following up on matters within their responsibility.
- Assist/support Director, Development Manager & Communications Manager.
- Process correspondence, ensuring incoming correspondence is dealt with appropriately.
- Maintain office systems, including data management and filing.
- Maintain records of contacts.
- Assist with research and follow-up on matters.
- Supervise incoming and outgoing clients and calls.
- Meet and greet visitors at all levels.
- Must live within 25km of Westlake Area in Cape Town.
- 3 years' work experience in front of house/reception/administration fields.
- Strong experience in electronic diary management.
- Excellent communication skills with the ability to interact professionally with a wide range of contacts.
- Strong organizational skills with attention to detail and ability to maintain accuracy.
- A flexible and proactive approach to work with the ability to prioritize and re-prioritize workload as required.
- Ability to work on own initiative.
- Ability to deal with sensitive information with discretion.
- Experience with legal documents and contracts is desirable.
- Excellent IT skills, including presentation software packages, preferably Microsoft Office Word, Excel, and PowerPoint.
Remuneration: R10 000 - R13 000 pm
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