Performance Improvement Specialist

5 days ago


Pretoria, Gauteng, South Africa Ziyana Group Full time

As a Performance Improvement Specialist, you will play a critical role in driving efficiency and improving the overall performance of the business. This leadership role will enable the CEO to focus on business development, strategic growth, and innovation.

Key Responsibilities:
  • Streamline Processes: Improve efficiency across all service delivery areas.
  • Align Service Delivery: With the company's strategic goals, ensuring a high-performance culture.
  • Oversee Departmental KPIs: Ensure each team meets targets and delivers client-centric solutions.
  • Manage Stakeholder Relationships: Internal and external relationships, ensuring seamless collaboration and customer satisfaction.
  • Integrate Digital Tools: Automation and new methodologies to enhance operational efficiency.
  • Ensure Compliance: Adherence to legal, regulatory, and industry best practices.
Requirements

Qualifications & Experience:
A degree in Business Administration, Operations Management, HR, or related field. 5+ years of leadership experience in service delivery, operations, or project management. Proven ability to manage multiple departments and drive performance excellence. Strong knowledge of learning & development, recruitment, tendering, and organisational design. Experience with business development, stakeholder management, and digital transformation is an advantage.

Must be: A seasoned operations and service delivery leader with strong business acumen and leadership capabilities. Passionate about driving efficiency, managing high-performing teams, and ensuring top-quality service delivery. Able to balance strategic vision with hands-on execution, ensuring alignment between operations and the company's growth ambitions.



  • Pretoria, Gauteng, South Africa Specialist Confectionery Full time

    Job Title: Operations Excellence SpecialistDescription:Achieving operational excellence is essential for the Confectionery Business Development Specialist role. This involves driving sales growth, leading operational improvement initiatives, and building high-performing teams.Responsibilities:Strategic Retail Planning: Drive sales growth through effective...


  • Pretoria, Gauteng, South Africa Specialist Confectionery Full time

    Job OpportunitySpecialist Confectionery is seeking a Team Lead Confectionery Specialist to lead our sales team. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring operational efficiency.Key Responsibilities:Develop and implement strategic plans to increase sales and improve customer...


  • Pretoria, Gauteng, South Africa Specialist Confectionery Full time

    Operations Specialist Director - Pretoria - Specialist ConfectioneryWe are seeking a highly skilled and experienced Confectionery Operations Manager to join our team in Pretoria.About the Role:The successful candidate will be responsible for leading and managing our sales team to drive growth and operational efficiency, while also building a high-performing...


  • Pretoria, Gauteng, South Africa Specialist Confectionery Full time

    Specialist Confectionery is seeking a highly skilled retail operations specialist to oversee daily operations and deliver exceptional customer service in the Pretoria region.Main Responsibilities:Strategic Retail Planning: Develop and implement effective sales growth strategies to enhance customer satisfaction and drive business results.Talent Empowerment...


  • Pretoria, Gauteng, South Africa Specialist Confectionery Full time

    Confectionery Area Specialist Job DescriptionThis role requires a highly skilled retail operations specialist to oversee daily activities and ensure exceptional customer service and operational efficiency in the Pretoria region.Responsibilities:Implement strategies to drive sales growth and improve customer satisfaction.Foster a culture of empowerment,...


  • Pretoria, Gauteng, South Africa Enviri Full time

    As a Machine Performance Specialist at Enviri, you will play a critical role in ensuring the reliability and efficiency of our equipment.You will be responsible for investigating and resolving equipment performance issues, collaborating with our Maintenance Manager and Field Service Supervisor to ensure seamless operations, and developing and maintaining...


  • Pretoria, Gauteng, South Africa Specialist Confectionery Full time

    About the JobThis Retail Leadership Specialist position at Specialist Confectionery is responsible for leading a team of branch managers and supervising daily operations to achieve sales growth and improve customer satisfaction.Main ResponsibilitiesCustomer Satisfaction: Develop and implement strategies to drive sales growth and improve customer satisfaction...


  • Pretoria, Gauteng, South Africa Specialist Confectionery Full time

    Specialist Confectionery - Job DescriptionAchieve operational excellence as a Confectionery Business Development Specialist by driving sales growth, leading operational improvement initiatives, and building high-performing teams.Key Responsibilities:Develop Strategic Retail Plans: Enhance customer satisfaction through effective retail strategies.Implement...


  • Pretoria, Gauteng, South Africa Specialist Confectionery Full time

    Business Development Specialist RoleThe Confectionery Business Development Specialist plays a crucial role in achieving operational excellence. This involves driving sales growth, leading operational improvement initiatives, and fostering high-performing teams.Main Responsibilities:Drive Sales Growth: Implement effective retail strategies to enhance customer...


  • Pretoria, Gauteng, South Africa National Regulator for Compulsory Specification Full time

    Job OverviewThe National Regulator for Compulsory Specifications invites applications for a Performance Management Specialist position. As a key member of our Strategy and Risk Management unit, you will be responsible for monitoring, evaluating, and reporting on organisational performance against set strategic objectives.Key ResponsibilitiesDevelop...


  • Pretoria, Gauteng, South Africa Specialist Confectionery Full time

    Operations Excellence SpecialistPursue operational superiority as a Confectionery Business Development Specialist by driving sales growth, leading performance improvement initiatives, and fostering high-performing teams.Core Responsibilities:Foster Strategic Planning: Drive sales growth through effective retail strategies, enhancing customer...


  • Pretoria, Gauteng, South Africa Specialist Confectionery Full time

    Job Overview:Specialist Confectionery is seeking a highly skilled retail operations specialist to oversee daily operations and deliver exceptional customer service in the region.Main Responsibilities:Strategic Retail Planning: Develop effective sales growth strategies to enhance customer satisfaction.Talent Development: Foster a culture of innovation,...


  • Pretoria, Gauteng, South Africa Specialist Confectionery Full time

    Job DescriptionSpecialist Confectionery is seeking a highly skilled Retail Operations Expert to oversee daily operations and ensure exceptional customer service and operational efficiency in the region. This role requires effective leadership, strong interpersonal skills, and the ability to drive sales growth.Main Objectives:Develop and implement strategic...


  • Pretoria, Gauteng, South Africa Specialist Confectionery Full time

    About Specialist ConfectionerySpecialist Confectionery is a leading provider of confectionery products and services, dedicated to delivering exceptional quality and customer satisfaction.Our mission is to be the go-to partner for businesses looking to enhance their brand and customer experience through innovative and effective confectionery solutions.We are...


  • Pretoria, Gauteng, South Africa Specialist Confectionery Full time

    Pretoria Region Retail Leadership OpportunitySpecialist Confectionery is seeking a highly skilled retail operations leader to oversee daily activities and ensure exceptional customer service and operational efficiency in the Pretoria region.Accountabilities:Develop and implement strategies to drive sales growth and improve customer satisfaction.Foster a...


  • Pretoria, Gauteng, South Africa Specialist Confectionery Full time

    Pretoria Retail Operations OpportunityWe are seeking a highly skilled retail operations specialist to oversee daily activities and ensure exceptional customer service and operational efficiency in the Pretoria region.Key Responsibilities:Develop and implement strategies to drive sales growth and improve customer satisfaction.Foster a culture of empowerment,...


  • Pretoria, Gauteng, South Africa Specialist Confectionery Full time

    Job Title: Confectionery Area ManagerSpecialist Confectionery seeks a highly skilled retail operations expert to oversee daily activities and ensure exceptional customer service and operational efficiency in the Pretoria region.Main Objectives:Drive sales growth and improve customer satisfaction by implementing effective strategies.Foster a culture of...


  • Pretoria, Gauteng, South Africa Specialist Confectionery Full time

    Job SummaryWe are seeking a Confectionery Sales Expert to join our team. As a key member of our sales team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring operational efficiency.Responsibilities:Implement strategic plans to increase sales and improve customer satisfaction.Foster a culture of empowerment and...

  • Retail Specialist

    4 days ago


    Pretoria, Gauteng, South Africa Specialist Confectionery Full time

    Specialized Confectionery seeks a highly skilled Retail Operations Expert to oversee daily operations and ensure exceptional customer service and operational efficiency in the Pretoria region. This role requires effective leadership and strong interpersonal skills.Main Objectives:Drive sales growth and improve customer satisfaction by implementing strategic...


  • Pretoria, Gauteng, South Africa Specialist Confectionery Full time

    Job OpeningWe are seeking a Customer Service and Sales Coordinator to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and ensuring operational efficiency.Key Responsibilities:Provide exceptional customer service and support.Drive sales growth and improve customer...