Retail Operations Manager

3 days ago


Pretoria, Gauteng, South Africa Specialist Confectionery Full time
Job Description

Specialist Confectionery is seeking a highly skilled Retail Operations Expert to oversee daily operations and ensure exceptional customer service and operational efficiency in the region. This role requires effective leadership, strong interpersonal skills, and the ability to drive sales growth.

Main Objectives:
  • Develop and implement strategic plans to increase sales and improve customer satisfaction.
  • Foster a culture of empowerment, innovation, and continuous improvement among team members.
  • Ensure all branches adhere to relevant laws, regulations, and company policies.
  • Analyze performance metrics to identify areas for improvement and develop targeted solutions.
  • Lead teams through change initiatives, minimizing disruption to business operations.
Key Skills and Qualifications:
  • Demonstrated success in retail management with a proven track record.
  • Strong leadership, communication, and problem-solving skills.
  • Ability to work independently and collaboratively in a team environment.
  • Proficiency in Microsoft Office and other relevant software applications.

This role offers the opportunity to work with a dynamic team and contribute to the growth and success of Specialist Confectionery.



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