IT Infrastructure Specialist

1 month ago


Durban, KwaZulu-Natal, South Africa Tower Group Full time

We are seeking a highly skilled IT Infrastructure Specialist to join our team at Tower Group.

Estimated salary: $80,000 - $110,000 per year, depending on experience and qualifications.

About the Role

The successful candidate will be responsible for overseeing the seamless operation, maintenance, and troubleshooting of all IT infrastructure, including personal computers, local and wide area networks (LAN/WAN), and telecommunication systems.

This will involve ensuring optimal performance and swift resolution of technical issues, as well as managing workflows and daily tasks.

The role will also involve leading negotiations and managing procurement with suppliers, overseeing and maintaining IT budget forecasting, and acting as a liaison between user and director requests, and the regional business department.

In addition, the IT Infrastructure Specialist will be responsible for supporting setup for agent offices and new office creation, producing and managing quality environmental, business continuity, and sustainability reports, and providing first-line desktop support and managing Identity Access Management (IAM).

The successful candidate will have a strong analytical approach to problem-solving, with the ability to convey complex concepts in a clear and comprehensible manner.

They will also possess expert knowledge of networking systems (LAN, WAN) and communication platforms (Jabber, Microsoft Teams, Zoom), as well as collaborative team player skills and excellent communication skills, both verbal and written.

Requirements

To be considered for this role, you will need:

  • A+ & N+, COMPTIA A+, CCNA certificate
  • University Degree or Diploma in Information Technology
  • 5 Years experience in a similar role

You will also need to have a flexible and cooperative mindset, with the ability to work collaboratively as part of a team.



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