Senior Relationship Developer
3 weeks ago
We are seeking a Senior Relationship Developer to build and maintain strategic relationships with key accounts, driving business growth through exceptional customer service, sales expansion, and retention.
Key Responsibilities:
- Drive revenue growth by managing high-value accounts, identifying opportunities for upselling, and meeting sales targets.
- Foster regular engagement and ensure superior customer satisfaction, aiming for a high Customer Satisfaction Index.
- Conduct thorough client reviews, address needs, and develop strategies for continuous improvement.
- Stay informed on market trends and represent the company at industry events.
Requirements:
- Bachelor's degree in business, Sales, or a related field (BCom or equivalent preferred).
- 3+ years of experience in account management or sales with a proven track record.
- Proficiency in CRM and MS Office.
Essential Skills:
- Strong communication, negotiation, and strategic thinking skills.
- Ability to adapt, solve problems, and work collaboratively across teams.
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