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Customer Service Specialist

7 days ago

Springs, South Africa Choctawhatchee Electric Cooperative Full time

At Choctawhatchee Electric Cooperative, we are seeking a highly skilled Customer Service Specialist to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service to our members.

We pride ourselves on being a leader in the industry, and we need talented individuals like you to help us achieve our goals. If you have a passion for delivering outstanding customer experiences and working in a fast-paced environment, this could be the perfect opportunity for you.

In this role, you will be working closely with our members to understand their needs and provide solutions that exceed their expectations. You will also be responsible for updating member accounts and routing service orders. Your ability to communicate effectively and share information about cooperative programs and services will be essential to your success in this position.

The ideal candidate will possess excellent customer service skills and be able to work well under pressure. You should have good problem-solving and active listening skills, as well as basic computer skills and proficiency in Microsoft Office and Internet applications. Ability to discuss and communicate billing information is also necessary.

If you are looking for a challenging and rewarding career with opportunities for growth and development, we encourage you to apply. We offer a competitive benefits package, including medical, dental, vision, flexible savings or health savings account, NRECA pension plan, 401k with company match, life insurance, short-term disability, education/professional development, wellness and safety program incentives, generous paid time off, volunteer time off, and ten paid holidays a year.