Customer Service Team Member

7 days ago


Springs, South Africa Leapssports Part time
About Us

At Leapsports, we provide gymnastics instruction that builds confidence and develops safety skills in a student-centered environment. Our dynamic team is passionate about making a positive impact on the lives of children and families.

We're seeking a highly motivated and caring individual to join our front desk team as a Customer Service Team Member. As a key member of our team, you will be responsible for providing exceptional customer service to our families, ensuring a warm and welcoming experience from the moment they step into our facility.

  • You will work closely with our Office Manager and Owner to ensure seamless communication with families and staff members.
  • With your excellent interpersonal skills, you will effectively handle phone calls, greet families, and maintain accurate records.
  • You will also be responsible for multitasking, prioritizing tasks, and maintaining a clean lobby and restrooms.
Your Key Responsibilities
  • Friendly engagement of families by phone and in person.
  • Multitask to efficiently and professionally maintain accurate records and answer customer questions.
  • Be a team player who is consistently dependable and reliable.
  • Complete required training and be a continual learner.
  • Follow our systems with a focus on follow through and details.
  • Sell items out of our Cafe & Proshop.

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