Retail Sales and Customer Service Representative

3 days ago


Springs, South Africa Macdonald Real Estate Group Full time
Retail Sales and Customer Service Representative - Macdonald Realty

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales and Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, developing strong relationships with customers, and driving sales through effective sales strategies and techniques.

Key Responsibilities:

  • Provide exceptional customer service to drive sales and customer satisfaction
  • Develop strong relationships with customers to acquire and maintain their loyalty
  • Implement effective sales strategies and techniques to drive sales and revenue growth
  • Manage customer accounts, including account maintenance and collection
  • Perform in-home delivery and setup of furniture and appliances
  • Handle inventory management, including receiving, storing, and stocking merchandise
  • Meet and exceed target sales and profit goals

Requirements/Responsibilities:

  • Must be over the age of 21 to drive a vehicle for work (insurance requirement)
  • This is an in-person job; remote work is not available
  • Effective organizational skills and ability to multitask
  • Strong communication skills, including verbal and written communication
  • High School Diploma or GED

Physical Requirements:

  • Routine lifting, loading, and moving of merchandise (50-300 pounds) using a dolly
  • Stooping, bending, pulling, reaching, and grabbing
  • Ability to traverse multiple flights of stairs while carrying furniture, appliances, and electronics
  • Prolonged periods of driving and standing
  • Ability to work in various indoor and outdoor climates and weather conditions

Benefits:

  • Paid Time Off
  • Discounts
  • Health & Retirement benefits (vary depending on location)


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