Senior Credit and Collections Professional
4 days ago
Job Summary
Tower Group is seeking a highly skilled Credit and Collections Professional to join our team. In this role, you will be responsible for ensuring timely and efficient payment from our customers, as well as minimizing bad debt and resolving any disputes that may arise.
Key Responsibilities
- Ensure 100% of all KPI targets are met in line with our company's policies and procedures.
- Minimize bad debt through proactive credit management and risk assessment.
- Resolve disputes with customers in a timely and professional manner.
- Manage speedy dispute resolution to minimize downtime and maximize revenue.
- Allocate client payments accurately and efficiently.
Requirements
- Advanced Excel skills and experience with government accounts with high volumes.
- Technical/professional qualifications such as Matric, Diploma in Credit Management, or equivalent.
- 2-5 years of credit control experience, including 1 year of financial reconciliation experience.
- Excellent communication skills and ability to work with various stakeholders.
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