Senior Credit Card Collections Specialist
2 months ago
Isilumko Staffing is seeking a highly skilled Senior Credit Card Collections Specialist to join our team in Sandton. The ideal candidate will have a proven track record of success in late-stage credit card collections, with a strong focus on customer service and problem-solving.
Key Responsibilities:
- Collect outstanding credit card debts from clients in a professional and courteous manner
- Utilize strong communication and negotiation skills to resolve customer disputes and achieve successful outcomes
- Work closely with internal teams to ensure seamless communication and efficient debt recovery processes
- Meet or exceed monthly collection targets while maintaining high levels of customer satisfaction
Requirements:
- At least 4 years of experience in late-stage credit card collections
- Proven track record of success in credit card collections, with a strong focus on customer service and problem-solving
- Excellent communication and negotiation skills
- Ability to work in a fast-paced environment and meet deadlines
- Reliable transportation and willingness to work rotational shifts, including evenings and Saturdays
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
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