Senior Credit Card Collections Specialist

3 weeks ago


Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

We are seeking a Senior Credit Card Collections Specialist to join our team in Sandton on a 3-month contract.

The ideal candidate will have a strong track record of credit card collections experience, with a focus on late-stage collections for top banks.

Key responsibilities will include:

  • Providing excellent customer service and resolving customer complaints in a professional manner;
  • Utilizing strong communication and problem-solving skills to collect outstanding debt;
  • Meeting or exceeding collection targets and maintaining a high level of productivity;
  • Staying up-to-date with industry best practices and regulatory requirements.

Requirements include:

  • At least 4 years' experience in credit card collections, with a focus on late-stage collections;
  • Proven track record of success in collections, with a strong ability to meet targets;
  • Excellent communication and problem-solving skills;
  • Clear criminal record and no fraud listings.

Preferred candidates will have experience working in a similar role and be available to start immediately.



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