Service Excellence Specialist
7 days ago
We are seeking a skilled Service Excellence Specialist to join our team. In this role, you will be responsible for delivering exceptional customer service, resolving issues, and promoting our products and services to customers.
Key Duties:- Customer Service: Provide prompt, courteous, and effective service to customers via various channels.
- Issue Escalation: Identify and escalate complex customer issues to senior staff members or other relevant teams.
- Knowledge Development: Continuously develop and update knowledge of our products, services, and policies to ensure accurate and expert advice can be provided to customers.
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Service Excellence Specialist
5 days ago
Cape Town, Western Cape, South Africa PFNonwovens Full timeOur Company CulturePFNonwovens values a culture of excellence, integrity, and teamwork.We are committed to empowering our employees to reach their full potential, and we believe that a diverse and inclusive workplace fosters creativity, innovation, and success.Job RequirementsTo succeed in this role, you will need:Customer Service Skills:Proven experience in...
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Strategic Business Growth Specialist
3 days ago
Cape Town, Western Cape, South Africa Aquarius Specialist Recruitment Full timeAquarius Specialist Recruitment is seeking a highly skilled Strategic Business Growth Specialist to join our client, a reputable Boutique Asset Management Company. The ideal candidate will have a proven track record in new business development and a deep understanding of the Institutional market.Job DescriptionThe Strategic Business Growth Specialist will be...
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Service Delivery Excellence Specialist
4 days ago
Cape Town, Western Cape, South Africa DLK Group Full timeJob Title: Senior IT Operations ManagerCareer Opportunities at DLK GroupWe are seeking a highly skilled IT Service Management professional to oversee the implementation and operation of ITSM processes within our organization. The ideal candidate will possess a relevant Bachelor's degree and an ITIL certification, along with at least five years of experience...
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Service Excellence Director
24 hours ago
Cape Town, Western Cape, South Africa LIFE Healthcare Group Full timeService Excellence Director Job SummaryLIFE Healthcare Group is seeking an experienced Service Excellence Director to lead our efforts in achieving service excellence across all aspects of our operations.The successful candidate will be responsible for:Developing and implementing service excellence strategies.Leading and motivating a team of staff...
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Operational Excellence Specialist
11 hours ago
Cape Town, Western Cape, South Africa Collinson Full timeAbout CollinsonCollinson is a global company that focuses on enhancing travel experiences for over 400 million consumers. With a unique blend of industry and sector specialists, the group provides market-leading airport experiences, loyalty solutions, and insurance services.The company operates Priority Pass, the world's original and leading airport...
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Service Excellence Manager
5 days ago
Cape Town, Western Cape, South Africa M3 Human Capital Management Full timeHospitality Operations ManagerWe are seeking an experienced Hospitality Operations Manager to join our team at M3 Human Capital Management. This pivotal role involves leading a team to ensure exceptional guest experiences.Enhance service standards, increase sales, and optimize operational efficiency within the tasting rooms.Lead by example, demonstrating...
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Service Excellence Associate
3 days ago
Cape Town, Western Cape, South Africa Rory Mackie & Associates Full timeRory Mackie & Associates is committed to providing exceptional customer service, and we are seeking a Service Excellence Associate to help us achieve this goal. In this role, you will be responsible for engaging with customers, resolving issues, and enhancing the overall customer experience.As a key member of our team, you will collaborate with other...
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Investment Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Aquarius Specialist Recruitment Full timeOur client is a well-established and reputable asset management company. Due to rapid growth over the past few years on the back of an excellent business strategy and brilliant investment performance, their distribution team is looking for an individual with a strong investment background who can effectively engage with clients and prospects to meet the...
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Investment Specialist
1 week ago
Cape Town, Western Cape, South Africa Aquarius Specialist Recruitment Full timeOur client is a well-established and reputable asset management company.Due to rapid growth over the past few years on the back of an excellent business strategy and brilliant investment performance, their distribution team is looking for an individual with a strong investment background who can effectively engage with clients and prospects to meet the...
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Service Excellence Manager
11 hours ago
Cape Town, Western Cape, South Africa The Talent Experts Full timeAbout the RoleThis is an exciting opportunity to join The Talent Experts as a Field Services Manager. As a technical leader, you will be responsible for driving service excellence and overseeing the execution of projects from installations and commissioning to maintenance and troubleshooting.Your Key ResponsibilitiesLeading a team of service technicians to...
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Service Excellence Professional
5 days ago
Cape Town, Western Cape, South Africa Quality Connect Staffing Full timeCustomer Service Agent Job DescriptionAs a Customer Service Agent at Quality Connect Staffing, you will play a critical role in ensuring customer satisfaction. Your primary responsibility will be to interact with customers to provide information and resolve any issues they may encounter.Key responsibilities include:Responding to customer inquiries via phone,...
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Service Excellence Manager
3 days ago
Cape Town, Western Cape, South Africa Wipro Full timeJob TitleThis is an exciting opportunity to join our team as a Service Excellence Manager. The successful candidate will be responsible for driving customer improvement initiatives, governing the ordering process, and agreeing on solution delivery dates.About the RoleUnderstand customer requirements at inception of the orders / service requests / projects...
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Services Coordinator Specialist
5 days ago
Cape Town, Western Cape, South Africa Peoplefinder Career Placements Full timeJob Title: Services Coordinator SpecialistCompany OverviewWe are Peoplefinder Career Placements, a reputable recruitment agency seeking an exceptional candidate to fill the position of Services Coordinator Specialist.This role is ideal for individuals who excel in administrative work, possess excellent communication skills, and can effectively manage...
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Network Services Specialist
3 days ago
Cape Town, Western Cape, South Africa Network Full timeWe are looking for a Network Services Specialist who is passionate about delivering exceptional customer service and technical support to our merchants. As a Network Services Specialist, you will be responsible for providing technical support where required and collaborating with internal and external stakeholders to resolve complex issues.Job DescriptionYou...
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Service Excellence Coordinator
24 hours ago
Cape Town, Western Cape, South Africa Clicks Group Limited Full timeJob Description:To ensure efficient and effective customer service by addressing customer queries and concerns in a timely and professional manner.To manage and maintain high standards of shop operations, including stock management, cash handling, and general housekeeping.To provide excellent training and development opportunities to shop assistants/cashiers...
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Business Process Optimisation Specialist
5 days ago
Cape Town, Western Cape, South Africa Aquarius Specialist Recruitment Full timeAt Aquarius Specialist Recruitment, we are seeking a highly skilled Business Process Optimisation Specialist to join our client's team on a 6-month contractual basis. This role focuses on enhancing the efficiency of workflows, automating processes, and improving reporting accuracy across the Operations and Investment teams.Key Requirements:Educational...
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Service Excellence Manager
5 days ago
Cape Town, Western Cape, South Africa Ascensos Full timeJob SummaryWe are seeking a highly skilled Quality Analyst to join our team and support one of our utilities clients in South Africa.The successful candidate will be responsible for conducting quality audits, driving calibration sessions, engaging in client discussions, and generating quality reports.A strong analytical mindset, problem-solving skills, and...
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Strategic Growth Specialist
5 days ago
Cape Town, Western Cape, South Africa Aquarius Specialist Recruitment Full timeAquarius Specialist Recruitment is a well-established boutique Asset Management company with a strong reputation in the retail market. Our team is looking for an astute business development professional to promote our product range amongst IFA networks and build solid client relationships based on superior investment performance and trust.Duties and...
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Service Delivery Excellence Manager
6 days ago
Cape Town, Western Cape, South Africa Onedayonly.Co Full timeService Delivery ExcellenceWe are seeking an experienced Assistant Customer Service Manager to join our dynamic team at Onedayonly.Co. As a key member of our customer service department, you will be responsible for driving process excellence, enhancing customer satisfaction, and contributing to business growth. Your expertise in people management,...
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Client Service Excellence Expert
11 hours ago
Cape Town, Western Cape, South Africa Momentum Full timeWe're seeking a Client Service Excellence Expert to join our team at Momentum. In this role, you'll be responsible for delivering exceptional client service and ensuring the highest quality of operational outputs. This position requires strong communication skills, attention to detail, and the ability to work collaboratively with cross-functional teams.Main...