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Store Operations Specialist

1 week ago

Pretoria, Gauteng, South Africa TFG (The Foschini Group) Full time

About Fabiani:

Fabiani is a premium apparel brand that offers exclusive, high-quality products that elevate our customers' style and confidence.

We pride ourselves on being bold, refined, and sharp, maintaining a distinct aesthetic while ensuring our products meet the highest standards.

Job Summary:

  • Drive store performance through effective management of KPIs, such as turnover, rewards, and new accounts.
  • Manage stock losses to ensure shrinkage aligns with company standards.
  • Deliver outstanding customer experiences through operational excellence and a customer-centric mindset.
  • Lead high-performing teams by generating motivation, commitment, and a sense of ownership among staff.
  • Implement merchandising strategies and standards effectively.
  • Manage team schedules efficiently.
  • Conduct staff training and development programs.
  • Handle people management, including recruitment, employee relations, and performance management.
  • Control expenses and optimize resource allocation.
  • Manage risk within the store environment.

Requirements:

  • A Grade 12 qualification.
  • A relevant tertiary qualification would be advantageous.
  • At least 3 years of store management experience.
  • Proven track record in driving sales growth and increasing store profit.
  • Excellent customer service orientation and communication skills.

Key Competencies:

  • Adaptability and problem-solving skills.
  • Leadership, communication, and interpersonal skills.
  • Organisational, administration, and planning skills.
  • Attention to detail and ability to work independently.
  • Strong verbal communication and interpersonal skills.
  • Ability to work collaboratively with a diverse team.
  • Flexibility to adapt to a dynamic retail environment.
  • In-depth knowledge and passion for premium fashion trends and brands.
  • Excellent personal presentation and grooming, aligning with Fabiani's sophisticated image.

Preference will be given to candidates from designated groups in terms of the Employment Equity Act.

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