Store Operations Manager
5 days ago
At Clicks Group Limited, we are seeking a talented Store Operations Manager to join our team. This is an exciting opportunity for a motivated individual to drive sales and build customer loyalty in one of our retail stores.
Job Overview:
- We are looking for a highly skilled and experienced professional to support the Store Manager in ensuring the efficient operation of the store.
Key Responsibilities:
- To drive sales and build customer loyalty by executing promotional activities and cross-selling/up-selling initiatives.
- To execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
- To ensure that the store presentation and promotional standards meet the brand image.
- To support the Store Manager in motivating and directing staff to achieve their targets and performance goals.
- To assist the Store Manager in maintaining the work schedule on a daily basis.
- To execute customer service initiatives in store that result in a great customer experience.
Requirements:
- A Grade 12 qualification with Maths and English as subjects.
- At least 2 years' experience in an assistant store management role within a retail/FMCG store operations environment or successful completion of the Clicks Trainee Store Management Programme.
- Financial management experience (budgets, profit and loss statements, financial ratios etc.).
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