Technical Support Specialist
4 weeks ago
Job Summary:
We are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at Herotel. The successful candidate will be responsible for assisting with fibre optic and wireless system installations, troubleshooting, and maintenance.
Key Responsibilities:
- Assist with site surveys, including signal scan and throughput tests.
- Conduct callout repairs, including tidying up after job completion and assisting with site inspections.
- Perform installations, including mounting brackets and cable hooks, and installing cable runs.
- Conduct CPE recovery, including removing equipment and cleaning up.
- Ensure vehicle is stocked with necessary tools and equipment.
Requirements:
- Valid driver's license.
- Good working knowledge of hand and power tools.
- Basic computer skills.
- Self-disciplined, motivated, and organized.
- Team player.
- Presentable, reliable, and punctual.
- Ability to understand and follow instructions.
- Medically fit and follow Health and Safety procedures.
- Ability to work in all weather conditions, confined spaces, and isolation.
- Willingness to work at heights and under pressure.
- Previous experience in a similar work environment is advantageous.
Education Requirements:
- Grade 12.
- Any specialized certifications or training would be an added advantage.
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