Technical Support Specialist

4 weeks ago


Mossel Bay, Western Cape, South Africa Herotel Full time

Job Summary:

We are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at Herotel. The successful candidate will be responsible for assisting with fibre optic and wireless system installations, troubleshooting, and maintenance.

Key Responsibilities:

  • Assist with site surveys, including signal scan and throughput tests.
  • Conduct callout repairs, including tidying up after job completion and assisting with site inspections.
  • Perform installations, including mounting brackets and cable hooks, and installing cable runs.
  • Conduct CPE recovery, including removing equipment and cleaning up.
  • Ensure vehicle is stocked with necessary tools and equipment.

Requirements:

  • Valid driver's license.
  • Good working knowledge of hand and power tools.
  • Basic computer skills.
  • Self-disciplined, motivated, and organized.
  • Team player.
  • Presentable, reliable, and punctual.
  • Ability to understand and follow instructions.
  • Medically fit and follow Health and Safety procedures.
  • Ability to work in all weather conditions, confined spaces, and isolation.
  • Willingness to work at heights and under pressure.
  • Previous experience in a similar work environment is advantageous.

Education Requirements:

  • Grade 12.
  • Any specialized certifications or training would be an added advantage.

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