Technical Support Associate

4 weeks ago


Durban, KwaZulu-Natal, South Africa Time Personnel Full time

We are seeking a highly motivated and organized Technical Support Associate to join our team at Time Personnel. As a Technical Support Associate, you will be responsible for delivering orders to various customers, checking stock before deliveries, and capturing stock information onto the system. You will also develop in-depth knowledge of our product range, including features, benefits, and applications to effectively advise customers. Additionally, you will address customer inquiries, resolve issues, and provide after-sales support to ensure a positive customer experience.

Key Responsibilities:

  • Delivery of orders to various customers
  • Checking the stock before deliveries go to customers
  • Capturing stock information onto the system
  • Developing in-depth knowledge of our product range
  • Addressing customer inquiries and resolving issues

Requirements:

  • Matric, relevant qualification advantageous
  • Valid Drivers license and own transport required
  • Exceptional communication and interpersonal skills
  • Self-motivated, with a strong drive
  • Ability to manage multiple tasks effectively

Salary: R negotiable dependent on experience



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