Digital E-Commerce Specialist

1 week ago


Johannesburg, Gauteng, South Africa LMP RECRUIT Full time
About the Role

We are seeking a highly skilled Digital E-Commerce Specialist to join our team at LMP RECRUIT. As a key member of our e-commerce team, you will be responsible for managing the day-to-day tasks related to our online shop, including daily sales reporting, checking orders, and managing the online packing team.

Key Responsibilities
  • Product Data Management: Ensure all product descriptions, product images, and other product information are up-to-date and accurate. List new products on the website and maintain a sufficient stock holding.
  • Website Content Management: Maintain the general website content, including uploading pages, new campaigns, and implementing changeovers.
  • Customer Service: Provide daily communication with customers to answer and resolve customer queries.
  • Customer Relationship Management: Build retention and acquisition strategies to build the customer database and segment customer communication.
  • Collaboration and Communication: Work closely with the marketing team, web development team, and technical teams to drive traffic, plan promotions, and increase revenue.
Requirements
  • Relevant diploma plus 5 to 10 years of working experience within an e-commerce environment.
  • Strong technical skills, including experience with e-commerce platforms, payment gateways, Google Analytics, and other relevant tools.
  • Excellent communication and collaboration skills.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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