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Employee Relations Consultant

1 week ago

Midrand, Gauteng, South Africa talentCru Full time
Specialist Employee Relations Professional

This role will expose you to a diverse working environment and the opportunity to connect with other individuals in the organization. As a Specialist Employee Relations Advisor, you will be responsible for delivering high-quality HR services related to employee relations. Your primary objective will be to align to global standards ensuring consistency, efficiency, and effectiveness.

Key Responsibilities:
  1. You will serve as the first point of contact for business queries and/or issues regarding ER processes and policies.
  2. Provide end-to-end case management service regarding all ER processes including poor performance management, grievance management, and sick leave management.
  3. Offer support and consultation to both staff and line management throughout the ER process.
  4. Liaise with the Employment Law division on complex cases.
  5. Facilitate the end-to-end case management of the Income Continuation Benefits (ICB) process acting as a liaison between the Insurer and other stakeholders.
  6. Investigate and appropriately close HR-related Speak Up cases.
  7. Maintain relationships/clarify expectations with key stakeholders.
  8. Participate in sub-project deliverables on a needs-driven basis.
  9. Stay up-to-date with the latest HR trends best practices tools and techniques through networking and monitoring the micro and macro environment.
Requirements:
  • A 3-year Degree/Diploma in HR/ER related field is essential.
  • 3-5 years relevant experience.
  • An Honours degree in HR/ER related field is desirable.
  • Knowledge of Labour Legislation BCEA Employee Relation Practices HR policies and procedures.
  • Proficiency in Microsoft Office software packages.
  • Experience with SAP HR processes and HR Theories and Models.
  • Business Understanding.