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Employee Relations Consultant
1 week ago
This role will expose you to a diverse working environment and the opportunity to connect with other individuals in the organization. As a Specialist Employee Relations Advisor, you will be responsible for delivering high-quality HR services related to employee relations. Your primary objective will be to align to global standards ensuring consistency, efficiency, and effectiveness.
Key Responsibilities:- You will serve as the first point of contact for business queries and/or issues regarding ER processes and policies.
- Provide end-to-end case management service regarding all ER processes including poor performance management, grievance management, and sick leave management.
- Offer support and consultation to both staff and line management throughout the ER process.
- Liaise with the Employment Law division on complex cases.
- Facilitate the end-to-end case management of the Income Continuation Benefits (ICB) process acting as a liaison between the Insurer and other stakeholders.
- Investigate and appropriately close HR-related Speak Up cases.
- Maintain relationships/clarify expectations with key stakeholders.
- Participate in sub-project deliverables on a needs-driven basis.
- Stay up-to-date with the latest HR trends best practices tools and techniques through networking and monitoring the micro and macro environment.
- A 3-year Degree/Diploma in HR/ER related field is essential.
- 3-5 years relevant experience.
- An Honours degree in HR/ER related field is desirable.
- Knowledge of Labour Legislation BCEA Employee Relation Practices HR policies and procedures.
- Proficiency in Microsoft Office software packages.
- Experience with SAP HR processes and HR Theories and Models.
- Business Understanding.