Results-Driven Customer Service Representative
1 month ago
FirstRand Bank Limited is a leading financial institution in South Africa, committed to delivering innovative and contextual financial solutions to its customers.
We strive to create a better world by being a trusted partner, providing excellent customer service and exceeding our customers' expectations.
Job DescriptionThe External Sales and Service Advisor role is a critical position within our organization, requiring a highly skilled individual to provide exceptional customer experiences.
The successful candidate will be responsible for building strong relationships with clients, analyzing their needs, and offering tailored solutions that meet their requirements.
This involves providing positive customer experiences, educating customers on our banking platforms, and achieving sales results through the provision of contextual and integrated financial solutions.
Required Skills and Qualifications- A completed financial-related qualification (NQF5 or higher)
- 1-2 years' experience in Client Services Support and delivery
- Valid Driver's License (PDP will be advantageous)
As an External Sales and Service Advisor at FirstRand Bank Limited, you will have access to:
- Opportunities to build relationships as part of a dynamic team
- A challenging working environment
- Personal and professional growth opportunities
- Impact in a local market as a brand ambassador
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