Medical Information Coordinator with French Language Expertise

3 weeks ago


Pretoria, Gauteng, South Africa Thermo Fisher Scientific Full time
Medical Information Specialist Role Overview

At Thermo Fisher Scientific, we're driven to make the world healthier, cleaner, and safer. As a Medical Information Specialist, you'll play a vital role in our Medical Communications department, working closely with healthcare professionals, regulatory agencies, and pharmaceutical customers to provide accurate and non-promotional information about our clients' medicinal products or devices.

Responsibilities include:
  • Receiving medical information enquiries through various communication channels and documenting them in our database
  • Triage and responding to medical enquiries using client-approved resources
  • Identifying, capturing, reporting, and following up on adverse events and product complaints in compliance with established timelines and organizational, client, and regulatory guidelines
  • Maintaining and demonstrating advanced knowledge of project and corporate policies and procedures
  • Attending team and client meetings
  • Performing assigned peer quality reviews
  • Performing other ad-hoc activities according to PPD and client procedures

Requirements

A degree in a medical-related field or life science degree, such as Medicine, Pharmacy, Dentistry, or Biology, is required. Fluency in French verbal and written is essential, while great communication skills in English are highly valued. Additionally, you'll need to demonstrate capability to efficiently use computer systems, organizational and time management skills, attention to detail, customer service orientation, and the ability to work independently and as part of a team.

Our Mission at Thermo Fisher Scientific is to enable our customers to make the world a better place. Join us and discover impactful work that makes a positive difference.

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