Licensing Consultant

1 month ago


Centurion, Gauteng, South Africa HR Genie Full time
Job Title: Licensing Desk Consultant

We are seeking a highly skilled Licensing Desk Consultant to join our team at HR Genie. As a key member of our licensing team, you will be responsible for providing accurate and competitive quotes for various software licensing products, including Microsoft Cloud Solution Provider (CSP), Microsoft Open Value (OV), Microsoft Products and Services Agreement (MPSA), Microsoft Campus Agreements, and Adobe Acrobat.

Key Responsibilities:
  • Manage the end-to-end process of generating quotes for Microsoft CSP, OV, MPSA, Campus Agreements, and Adobe Acrobat.
  • Collaborate with sales teams and customers to gather necessary information for accurate quoting.
  • Utilize licensing tools and resources to determine the most suitable licensing options for customers' needs.
  • Ensure all quotes are prepared accurately, reflecting current pricing, terms, and licensing requirements.
  • Manage multiple quotes simultaneously, prioritizing urgent requests and meeting deadlines.
Licensing Compliance:
  • Maintain a thorough understanding of licensing agreements and compliance requirements for Microsoft and Adobe products.
  • Ensure all quotes adhere to licensing guidelines and compliance standards.
  • Verify customer eligibility for specific licensing programs and agreements.
  • Collaborate with legal and compliance teams to address any licensing-related issues or concerns.
Customer Support and Communication:
  • Serve as a primary point of contact for customer inquiries related to licensing quotes and agreements.
  • Provide guidance and clarification to customers regarding licensing options, pricing, and terms.
  • Address customer concerns or objections effectively, striving to maintain positive relationships.
  • Communicate proactively with sales teams and customers to provide updates on quote status and resolve any issues promptly.
Documentation and Recordkeeping:
  • Maintain accurate records of all quotes, agreements, and correspondence related to licensing activities.
  • Ensure proper documentation of licensing terms, pricing, and agreements in internal systems.
  • Generate reports as needed to track quoting activity, trends, and outcomes.
  • Support auditing processes by providing necessary documentation and information related to licensing transactions.
Requirements:
  • Experience with Microsoft licensing programs such as CSP, OV, MPSA, and Campus Agreements is highly desirable.
  • Familiarity with Adobe licensing models and products, particularly Adobe Acrobat, is an advantage.

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for software licensing, we encourage you to apply for this exciting opportunity.



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