Business Operations Director
4 weeks ago
Our client, a leading FMCG company in Zambia, is seeking a highly skilled Business Operations Manager to oversee and enhance the efficiency of business operations. The ideal candidate will have a strong background in business management, operations, sales, and leadership.
Key Responsibilities:
- Streamline business processes to ensure smooth and efficient operations.
- Implement and monitor procedures to enhance operational efficiency and productivity.
- Identify opportunities for process improvements and operational enhancements.
- Develop and execute strategies to streamline workflows and reduce costs.
- Manage and mentor a team of operational staff, fostering a collaborative and high-performance environment.
- Oversee training and development programs to ensure staff competency and engagement.
- Collaborate with senior management to develop and execute strategic plans.
- Align operational goals with overall business objectives and key performance indicators.
- Develop and manage budgets for operational departments, ensuring cost-effective resource allocation.
- Monitor financial performance and implement cost-control measures.
- Ensure compliance with industry regulations, safety standards, and company policies.
- Oversee quality assurance processes to maintain high standards of product and service delivery.
- Work closely with other departments, including production, sales, and supply chain, to ensure seamless operations and achieve business goals.
- Facilitate effective communication and coordination between teams.
- Prepare and present reports on operational performance, key metrics, and improvement initiatives to senior management.
- Analyse data to drive decision-making and operational strategies.
Requirements:
- Bachelor's degree in Business Administration, Management, Operations, or a related field.
- Proven experience in business operations, management, or a similar role, preferably in a large-scale or complex organization.
- Experience in process improvement and team leadership.
- Understanding of operational best practices and process optimization techniques.
- Familiarity with budget management and financial analysis.
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