Operations Director
2 weeks ago
About the Role:
We are seeking an experienced Operations Director to join our team at Performability Recruitment. This is a senior leadership position responsible for driving operational excellence and managing a team of IT Technicians. The successful candidate will be responsible for overseeing the warehouse, ensuring sustainability, and balancing efficiency with environmental, social responsibility, and governance issues.
Key Responsibilities:
* Analyze productivity data and optimize staffing and production capacity
* Design new processes to improve quality or increase productivity or profitability
* Manage stock control and inventory checks
* Communicate changes in order processes to relevant parties
* Ensure compliance to health and safety regulations
* Document procedures for third-party monitoring
* Create and monitor project and teams
* Review workloads and manpower to ensure targets are met
* Support the Managing Executive or executive teams vision and strategy
Financial Management:
* Manage departmental budgets
* Optimize stock holding in line with stockholding targets
* Devise creative ways to unlock cash tied in inventory
Staff Leadership and Management:
* Resource teams adequately to achieve business and operational targets
* Manage the effective achievement of our client's group objectives through effective leadership, the setting of individual objectives, managing performance, and developing and motivating teams to maximise performance
* Build and manage a high-performing team by providing leadership, role clarity, training and career development
* Ensure open communication channels with staff and implement change management interventions where necessary
* Define roles, responsibilities, individual goals and performance objectives for the team
* Set KPIs and provide regular performance feedback through a well-defined and implemented performance review program within the business unit to achieve business targets
* Performance management resources in accordance with relevant policy and legislation
* Promote a partnership approach to developing strong relationships with other working groups and ensure adherence to Group governance
Governance, Risk and Business Continuity Management:
* Ensure that appropriate governance systems are in place and in line with future requirements, i.e. policies, procedures and reporting structures
* Continually assess the competitiveness of all operations programs and practices against the relevant comparable companies, industries and markets
* Stay up to date of new trends and innovations in operations
* Manage business risk, through continuous internal and external monitoring of business impact, as well as changes in stakeholder needs
* Lead and guide improvement projects that will increase profits or protect against risks in the function
Requirements:
* Minimum of a Business Management or Engineering degree
* Management/Leadership program will be advantageous
* Postgraduate qualification in business or equivalent for degree holders with no commercial qualification
Experience:
* At least 8 years of experience in an operational role with a demonstrated ability to manage and deliver on expectations
* At least 5 years experience in a senior management role
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