Telecommunications Sales Specialist
1 day ago
About the Job:
We are seeking a skilled Telecommunications Sales Specialist to join our team in Johannesburg. The ideal candidate will be responsible for selling telecommunications products and services to potential customers, building strong relationships, and meeting sales targets.
Key Responsibilities:
- Contact allocated customers to discuss their telecommunications needs and provide suitable solutions.
- Handle incoming sales or general inquiries via phone and respond effectively.
- Support Sales Representatives to achieve sales budgets and increase market share.
- Manage customer databases with up-to-date information.
- Efficiently process back orders and minimize delays.
- Keep customers informed of any stock issues or service delivery impacts.
- Address customer complaints and resolve any problems promptly.
- Build strong relationships with clients through excellent communication and interpersonal skills.
- Collaborate with internal departments to handle client requests and support teams.
- Assist with managing cash and carry stock when necessary.
Requirements and Qualifications:
- Strong communication and interpersonal skills.
- Excellent organizational and time management abilities.
- Ability to work under pressure and meet sales targets.
- Teamwork and collaboration.
- Strong problem-solving skills.
- 3-5 years of experience in telesales environment.
- Computer literacy and proficiency in relevant software.
- Good understanding of telephonic etiquette and sales skills.
- Matric or equivalent (NQF level).
What We Offer:
- A competitive salary of R150,000 - R200,000 per annum.
- A supportive and dynamic work environment.
- Ongoing training and development opportunities.
- A comprehensive benefits package.
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