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Client Refund Specialist
2 weeks ago
Job Overview:
We are seeking a detail-oriented Client Refund Specialist to join our WeBuyCars team. This individual will be responsible for preparing and reviewing all client refunds, ensuring accuracy and adherence to company policy.
Duties and Responsibilities:- Administering client refund communications.
- Preparing refund requests.
- Inspecting documentation for alignment with company policy.
- Assisting with mailbox administration, filing, and loading payments on the bank.
- Maintaining accurate records of client refunds in Excel.
- Performing analysis and providing feedback on refund processes and statistics.
- First approval of payments.
- Matric Certificate.
- 2-3 years' experience in a similar position or creditors department.
- Valid driver's license and own vehicle.
- Excel skills.
- Bilingual.
