Client Relationship Specialist

2 days ago


Centurion, Gauteng, South Africa ABC Worldwide Full time

We are seeking a skilled Client Relationship Specialist to join our team at ABC Worldwide. As a Client Relationship Specialist, you will be responsible for maintaining and nurturing relationships with valued clients.

Main Responsibilities:

  • Develop and execute plans to improve client satisfaction and retention.
  • Build and maintain strong relationships with clients, ensuring their needs are met and exceeded.
  • Collaborate with internal teams to ensure seamless customer experience and effective account management.
  • Identify and pursue opportunities for upselling and cross-selling additional products or services to existing clients.
  • Proactively address any potential account risks and implement strategies to mitigate them.
  • Maintain accurate and up-to-date records of client interactions and account information.

Requirements:

  • Previous experience in account management or a related customer-facing role is preferred.
  • Excellent communication and presentation skills, both verbal and written.
  • Proven ability to build and maintain strong relationships with clients.
  • A self-motivated individual with a positive attitude and strong interpersonal skills.
  • Demonstrated attention to detail and accuracy in managing client accounts and information.
  • Proficiency in using various software applications and tools for client management and reporting.
  • Valid driver's license and access to own transportation for client visits.

This role offers an excellent opportunity to develop your skills and knowledge in client relationship management and contribute to the growth and success of ABC Worldwide.



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