Client Refunds Coordinator

1 week ago


Centurion, Gauteng, South Africa WeBuyCars Full time
About the Role

We are seeking an experienced Refund Administrator to join our team at WeBuyCars. In this role, you will be responsible for preparing and reviewing client refunds, ensuring that all transactions are compliant with company policies and procedures.

Duties and Responsibilities

  1. Administering Client Refunds: Prepare and review client refund requests, ensuring that all necessary documentation is accurate and complete.
  2. Payment Processing: Assist with the processing of payments, including filing and loading payments onto the bank's system.
  3. Record Keeping: Maintain accurate records of client refunds in Excel, providing regular updates to management.
  4. Analysis and Feedback: Analyze data and provide feedback to management on refund processes and statistics.

What We're Looking For

  1. Professionalism: A professional attitude and approach to work.
  2. Teamwork: The ability to work collaboratively as part of a team, motivating and encouraging colleagues in a fast-paced environment.
  3. Organizational Skills: The ability to develop efficient work patterns through organization and attention to detail.
  4. Communication: Strong communication skills, both written and verbal.
  5. Computer Literacy: Proficiency in using computer systems and software.

Requirements

  1. Certification: A Matric Certificate.
  2. Experience: 2-3 years' experience in a similar position or in the creditors department.
  3. Vehicle and License: A valid driver's license and own vehicle.
  4. Skills: Proficiency in Excel and bilingual abilities.

Benefits Package

  • Momentum FundsAtWork Provident Fund.
  • Discovery Life Insurance.
  • 15 days annual Leave.
  • Market-related salary for the role.


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