Technical Support Manager

3 weeks ago


Brits, North-West, South Africa Farm Manager SA Full time

Farm Manager SA is looking for a Technical Support Manager who can provide exceptional technical assistance to our team. As a Technical Support Manager, you will be responsible for managing and supporting desktop technicians, communicating with users, and providing in-person support.

The ideal candidate will have a minimum of 3-5 years of experience in IT-related fields, including CompTIA A+ and CompTIA N+, Microsoft MCSA/MCSE, and additional networking certifications would be beneficial. Strong written and verbal communication skills, computer literacy, and excellent problem-solving skills are essential for this role.

This position involves managing all calls on the helpdesk, troubleshooting and resolving technical issues, developing feedback reports on the helpdesk for management, and maintaining accurate records. We offer a competitive salary of $65,000 - $85,000 per annum, commensurate with experience, plus benefits and opportunities for professional growth and development.


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