Industrial Relations Manager
4 days ago
Main Purpose:
The Industrial Relations Officer plays a crucial role in promoting a harmonious work environment by addressing employee concerns, handling labour disputes, and ensuring compliance with labour laws and regulations at Jean Fowlds Consultancy.
Key Responsibilities:
- Union Relations: Manage relationships with unions to ensure the Company's treatment of employees is consistent with its core business values and objectives.
- IR Service: Deliver a comprehensive IR service to all business units, ensuring labour disputes and grievances are minimised.
- Training and Development: Identify, train, and develop key employees on IR-related matters to enhance their skills and knowledge.
- Labour Compliance: Ensure adherence to and compliance with Industrial and HR legislation, labour laws, and regulations.
- IR Standards: Manage and monitor IR standards, providing monthly reports and analyses to inform business decisions.
- Policies and Procedures: Investigate, recommend, and implement policies and procedures in line with business objectives to mitigate IR risks.
- IR Risk Management: Identify and mitigate IR risk to ensure a safe and healthy work environment.
- Research and Analysis: Research and update business leaders on IR trends to inform strategic decision-making.
- Employee Harmony: Facilitate employee harmony to support smooth operations of the company.
- Communication: Facilitate communication between union officials, employees, and employer to resolve disputes and issues.
- Dispute Resolution: Attend dispute resolution mechanisms such as CCMA, Bargaining Council, and Labour Courts to resolve labour disputes.
- Complaints and Grievances: Handle complaints, manage grievance procedures, and facilitate counselling in conjunction with other stakeholders.
- Complex IR Issues: Investigate and resolve complex or critical industrial relations issues in a timely and effective manner.
- Employee Feedback: Collate and analyse employee feedback across all levels on a regular basis, revising people programs and policies to generate more positive outcomes.
- Continuous Improvement: Participate in and/or lead projects focused on continuous improvement related to shift patterns, working hours, etc.
Requirements:
Education, experience, and competencies required for this role include a degree in HR or a related field, minimum of 5 years working in Industrial Relations within a manufacturing/factory industry, in-depth knowledge of the LRA, BCEA, and main agreements/collective agreements, knowledge of Job Profiling and Job Evaluation, and computer literacy, negotiation, and problem-solving skills.
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