Industrial Relations Specialist
1 month ago
To ensure that industrial relations processes and procedures are adhered to across the organization, minimizing risks to the business from a dispute resolution perspective by maintaining consistent and correct processes.
Key Responsibilities:- Manage relationships with unions and ensure that the company's treatment of employees aligns with its core values and objectives.
- Deliver a comprehensive industrial relations service to all business units.
- Identify, train, and develop key employees on IR-related matters.
- Develop and maintain effective procedures to minimize labour disputes and grievances, ensuring adherence to Industrial and HR legislation.
- Manage and monitor IR standards, providing monthly reports and analyses.
- Investigate, recommend, and implement policies in line with business objectives.
- Identify and mitigate IR risk.
- Research and update business leaders on IR trends.
- Facilitate employee harmony to support smooth company operations.
- Facilitate communication between union officials, employees, and employer.
- Attend dispute resolution mechanisms, including CCMA, Bargaining Council, and Labour Courts.
- Handle complaints, manage grievance procedures, and facilitate counselling in conjunction with other stakeholders.
- Investigate and resolve complex or critical industrial relations issues in a timely and effective manner.
- Collate and analyze employee feedback across all levels, revising people programs and policies to generate positive outcomes.
- Participate in and/or lead projects focused on continuous improvement related to shift patterns, working hours, etc.
- Degree in HR or related field.
- Minimum of 5 years working in industrial relations within a manufacturing/factory industry.
- In-depth knowledge of the LRA, BCEA, and main agreements/collective agreements.
- Knowledge of Job Profiling and Job Evaluation.
- Computer literate.
- Negotiation and problem-solving skills.
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