Transformational Leader
3 weeks ago
WNS Global Services is seeking an exceptional Team Leader to lead a high-performing team of Agents and create a customer-centric culture.
Key Responsibilities:- People: Engage and support staff to achieve KPIs through effective coaching, performance management, and internal development programs.
- Stakeholder Management: Ensure successful project delivery by engaging with individuals, groups, or organizations affected by the program.
- Analytical: Practice due diligence when interpreting and reporting data to improve team performance and processes.
- Financials: Maintain productivity by ensuring staff adhere to schedules and manage IR and payroll queries efficiently.
- A proven track record of delivering against client, customer, and business outcomes.
- 2 years' experience working in an insurance environment.
- More than 2 years' experience in a management role.
- Experience in the BPO/contact center environment is beneficial.
- Communication and written skills.
- Problem-solving.
- Analytical thinking.
- Conflict management.
- Strategic thinking.
- Time management.
- Grade 12/Matric.
- Tertiary qualification in management is beneficial.
Afternoon and night shifts - Monday to Sunday (rotational shifts).
-
Data Transformation Leader
5 days ago
Cape Town, Western Cape, South Africa Artefact Full timeJob OverviewWe are seeking a seasoned Data Transformation Leader to join our team at Artefact. As a key member of our Consulting department, you will be responsible for delivering and managing projects that drive business growth and digital transformation for our clients.The ideal candidate will have a strong background in consulting and project management,...
-
Transformational Learning Leader
1 week ago
Cape Town, Western Cape, South Africa African Management Institute Full timeAfrican Management Institute (AMI) is a dynamic organization dedicated to driving transformation across the African continent. We are seeking a highly skilled Transformational Learning Leader to join our team.Job OverviewThe Transformational Learning Leader will play a crucial role in shaping the learning and development landscape at AMI. Reporting directly...
-
Transformational Education Leader
5 days ago
Cape Town, Western Cape, South Africa SPARK Schools Full timeAbout SPARK SchoolsSPARK Schools is a leading education innovator, disrupting traditional teaching methods through its network of affordable private schools in Africa. Our blended learning model combines classroom instruction with online learning, empowering teachers to anticipate student needs and providing personalized education at an affordable...
-
Cape Town, Western Cape, South Africa Sanlam Full timeJob OverviewWe are seeking an experienced Human Capital Digital Transformation Leader to join our team at Sanlam. As a key member of our organization, you will play a critical role in shaping the future of our human capital function.
-
Transformative Education Leader
2 weeks ago
Cape Town, Western Cape, South Africa SPARK Schools Full timeTransformative Education Leader DescriptionAt SPARK Schools, we are seeking a highly skilled and experienced Transformative Education Leader to join our team. This role is responsible for leading a team of excellent staff to prepare SPARK scholars for university and beyond. The successful candidate will set a rigorous vision for student achievement and...
-
Digital Transformation Leader
1 month ago
Cape Town, Western Cape, South Africa Bluegrass Digital Full timeWe're seeking a seasoned Digital Transformation Leader to drive the technical delivery of cutting-edge digital projects. As a pivotal member of our team, you will mentor a group of skilled developers, define technical strategies, and ensure the successful execution of projects that exceed client expectations.Key Responsibilities:Lead and mentor a team of...
-
Chief Information Officer
1 month ago
Cape Town, Western Cape, South Africa Aculocity Full timeAbout the RoleAculocity is seeking a seasoned technology leader to drive transformation and innovation across our organization. As the Group CIO/CTO, you will be responsible for leading and implementing technology strategies that drive business growth and efficiency.Key ResponsibilitiesDevelop and implement technology strategies that align with business...
-
Transformation Leader: Financial Excellence
5 days ago
Cape Town, Western Cape, South Africa KPMG-SouthAfrica Full timeKPMG South Africa is a multinational firm with an ambition to be the most trusted and trustworthy professional services firm in the world.We are investing aggressively in the Western Cape Advisory market, leading us to restart our Digital Consulting business in April 2023. Our team has three members on the ground in Cape Town, supported by our national...
-
Transformation Director for South Africa
3 weeks ago
Cape Town, Western Cape, South Africa TTEC Full timeJob OverviewAt TTEC, we are committed to creating a positive impact in the communities we serve. As the leader of our transformation efforts in South Africa, you will play a critical role in driving our business strategy and ensuring compliance with all relevant laws and regulations.Key ResponsibilitiesDevelop and implement a transformation strategy that...
-
Director of Human Capital Transformation
4 weeks ago
Cape Town, Western Cape, South Africa Acuity Consultants Full timeDirector of Human Capital TransformationAcuity Consultants is seeking a highly skilled Director of Human Capital Transformation to lead our Human Capital Technology and Talent Intelligence function.As a strategic leader, you will be accountable for driving the HC technology strategy, enhancing SAP implementation to optimize employee experience and streamline...
-
Transformation Lead
4 weeks ago
Cape Town, Western Cape, South Africa TTEC Full time**Company Overview**At TTEC, we're dedicated to creating exceptional customer experiences through the power of humanity and technology. As a global leader in customer engagement, we've been helping iconic and hypergrowth brands build engaged, pleased, and profitable customer experiences since 1982.**About the Role**We're seeking an experienced Transformation...
-
Transformational IT Leader
3 weeks ago
Cape Town, Western Cape, South Africa Network Recruitment Full timeKey Responsibilities:Develop and execute a forward-thinking IT strategy focused on data-driven solutions and robust security frameworks.Lead and empower high-performing technical teams to drive ICT innovation and excellence.Oversee ICT infrastructure to ensure seamless operations that align with business goals.Deliver projects on time and on target,...
-
Transformational Leader: Publishing Growth
4 days ago
Cape Town, Western Cape, South Africa TFG Financial Services Full timeJob DescriptionWe are seeking a highly skilled and experienced Team Leader to lead our Publishing Day team in achieving exceptional results. This is an exciting opportunity for a motivated individual to drive business growth, develop sales strategies, and manage a high-performing team.Key Responsibilities:Drive business growth by exceeding sales targets and...
-
Cape Town, Western Cape, South Africa Fempower Personnel Full timeMAIN PURPOSE OF THE JOBTo lead the Commercial Banking and Transformation Regions and provide strategic direction to achieve key objectives. Responsible for adopting and optimizing operational models, finance, governance, and risk frameworks, and ensuring alignment with the Bank's guidelines, policies, and legislation. Required to drive client segmentation,...
-
Strategic Human Resources Leader
3 weeks ago
Cape Town, Western Cape, South Africa O'Brien Recruitment Full timeJob DescriptionAs a senior HR leader, you will be responsible for leading and transforming the HR function at our client, a leading manufacturing company. This pivotal role involves managing HR operations across multiple sites, driving the implementation of HR standards and policies, and embedding a high-performance culture that supports the company's...
-
Transformational Leader
1 day ago
Cape Town, Western Cape, South Africa Electrum Payments Full timeAbout Electrum Payments:We are a next-generation payments technology company that provides cloud-native software to optimise the processing of financial transactions. Our expertise and track record in delivering trusted enterprise-grade payments solutions have established us as a respected payments technology partner since 2012.Our goal is to provide...
-
Senior Data Scientist
2 weeks ago
Cape Town, Western Cape, South Africa Acuity Consultants Full timeJob Title: Senior Data ScientistThis is an exciting opportunity for a Senior Data Scientist to drive transformative data science and machine learning solutions for high-profile global clients.Key Responsibilities:Conducting exploratory data analysis (EDA)Developing and deploying machine learning modelsApplying statistical methods to validate findingsData...
-
Senior Software Development Leader
2 weeks ago
Cape Town, Western Cape, South Africa The Recruitment Council Full timeSenior Software Development LeaderA leading financial services company is seeking a highly skilled Senior Software Development Leader to oversee the development of a national CRM platform used by financial advisors.In this senior role, you'll:* Design and develop cutting-edge features for the CRM platform, client portals, and mobile apps (iOS & Android).*...
-
Digital Transformation Strategist
5 days ago
Cape Town, Western Cape, South Africa 2U Full timeJob Description:The estimated annual salary for this position is $150,000-$180,000.About 2UAt 2U, we are dedicated to delivering world-class digital education at scale. Our mission is to eliminate the back row in education and provide learners with access to high-quality online higher education opportunities. As the parent company of edX, the world's leading...
-
Transformational Engagement Leader
3 weeks ago
Cape Town, Western Cape, South Africa HR Genie Full timeRole OverviewWe are seeking a highly experienced and skilled Engagement Manager to join our team at HR Genie. As an Engagement Manager, you will be responsible for managing multiple streams of work within projects through their project teams and be responsible for anticipating and mitigating risks while ensuring delivery.The ideal candidate will have a...