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Customer Experience Ambassador

2 weeks ago

Johannesburg, Gauteng, South Africa Core Consultants Pty Full time
Job Overview:

We are looking for a Customer Experience Ambassador to join our team at Core Consultants Pty. As a Sales Consultant (Apple), you will be the face of our brand, providing hands-on demonstrations of the latest Apple technology and services. Your proactive approach to customer engagement will drive sales and ensure unforgettable experiences.

Key Responsibilities:
  • Showcase cutting-edge Apple products and services.
  • Proactively engage customers to understand their needs and preferences.
  • Collaborate with internal and external teams for seamless operations.
  • Uphold exceptional customer service standards.
  • Exceed store targets and contribute to efficient retail operations.

Requirements:
  • High school diploma (Matric).
  • 3+ years of customer-facing retail experience, preferably in electronics.
  • Managerial experience is a plus.
  • Proficiency in POS systems, Syspro, and iOS is advantageous.
  • Solution-oriented mindset and ability to thrive in a fast-paced environment.
  • Demonstrated history of delivering outstanding customer experiences.
  • Proven ability to exceed sales targets and deliver measurable results.
  • Familiarity with stock management principles.
  • Strong understanding of retail operations and practices.
  • Adaptability and ability to work collaboratively in a team setting.
  • Passion for delivering exceptional customer service and fostering positive customer relationships.