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Client Services Representative

1 week ago

Midrand, Gauteng, South Africa Time Personnel Full time
Job Title: Administration and Client Liaison

About the Role:

This exciting opportunity has arisen for a skilled administration professional to join our dynamic team as the first point of contact for all customers. You will be responsible for providing exceptional customer service, managing administrative tasks, and maintaining a positive and welcoming environment for all customers and staff.

Duties & Responsibilities

Key Responsibilities:

  • Act as the first point of contact for all customers, providing a warm and welcoming introduction to the company
  • Manage customer queries, complaints, and orders, ensuring their needs are met in a timely and professional manner
  • Oversee the maintenance of the office, including equipment, air conditioning, and plumbing, ensuring tenant needs are met as prescribed by body corporate rules
  • Manage the leads list and allocate to the Sales Representatives
  • Reconcile and report on petty cash transactions to the finance department
  • Ensure all necessary slips/invoices are sent to the finance department in a timely manner with the correct billing address
  • Create and manage all quotations/invoices for the service department and ensure all outstanding payments are made timely
  • File and scan emails to staff and clients
  • Manage the company's vehicle licenses and renewals
  • Order and distribute office supplies as requested
  • Purchase electricity for the office as required
  • Purchase cakes for birthdays that fall within the week

Salary: R negotiable dependent on experience