Professional IT Support Specialist

24 hours ago


Centurion, Gauteng, South Africa FM Staff Full time

At FM Staff, we offer a competitive salary of R350,000 - R450,000 per annum, commensurate with experience and qualifications.

Job Description:

As a Professional IT Support Specialist, you will be responsible for providing expert technical support to external companies and institutions. This role requires a strong background in infrastructure and software on at least Tier 2 level, with the ability to learn and adapt to new technologies.

Key Responsibilities:
  • Provide technical support and guidance to IT teams on infrastructure and software-related issues.
  • Collaborate with internal teams to resolve complex technical issues.
  • Develop and implement solutions to improve IT service delivery.
Required Skills and Qualifications:

To succeed in this role, you will need:

  • At least 4 years' experience in coordination with IT departments of external companies/institutions.
  • Experience with networks, servers, and cloud computing.
  • Active Directory and cloud certifications (A+, N+, MCSA).
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
Benefits:

We offer a dynamic work environment, opportunities for professional growth, and a competitive benefits package, including:

  • Health insurance.
  • Retirement savings plan.
  • Flexible working hours.
Location:

This role is based in Centurion, South Africa, with flexibility to work from home or our offices.


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