Account Relationship Manager

2 weeks ago


Cape Town, Western Cape, South Africa Hire Resolve Full time
About the Role

Hire Resolve is seeking an experienced Account Relationship Manager to manage and nurture key client accounts, ensuring their satisfaction and retention.

As an Account Relationship Manager, you will work closely with clients to understand their needs and provide tailored solutions, addressing any issues or concerns and working to resolve them effectively.

You will collaborate with internal teams to ensure seamless operations and service delivery, identifying upselling and cross-selling opportunities within existing accounts.

Requirements

  • Previous experience in account management or customer service
  • Degree or diploma in a relevant field
  • Excellent interpersonal and communication skills
  • Strong problem-solving abilities
  • Ability to build and maintain relationships with clients
  • Detail-oriented with strong organizational skills
  • Self-motivated and able to work independently
  • Proficient in Microsoft Office

What We Offer

  • Competitive salary based on experience
  • Ongoing training and development opportunities
  • Friendly and supportive work environment

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