Senior Relationship Development Manager

3 weeks ago


Cape Town, Western Cape, South Africa FirstRand Bank Limited Full time

About the Role


This position is responsible for managing and growing a portfolio of high revenue-generating clients in the Commercial Banking environment.


The ideal candidate will have 2-3 years of experience in a Business Relationship Manager role and a strong understanding of credit applications in the Agric space.


Key Responsibilities


Key responsibilities include:



  • Managing cost to income to increase profitability and efficiencies for the business
  • Enhancing business performance and profitability
  • Driving customer service delivery goal achievement in line with predefined standards
  • Ensuring growth and increase in customer base by managing existing clients, generating new leads, and growing active customer account base
  • Developing and managing key stakeholder relationships to achieve operational objectives
  • Driving the achievement of customer migration by recommending solutions and improving efficiencies
  • Setting tactical goals and optimizing the use of people, finances, and technologies to realize those goals
  • Defining a sales strategy and delivery plans in support of strategic business objectives
  • Assessing and evaluating credit applications in accordance with the Bank's Credit Policy and within set time frames
  • Ensuring compliance to legislative and audit requirements and adherence to relevant processes
  • Compiling reports to track progress and guide business to make informed decisions

Requirements


The ideal candidate will have:



  • 2-3 years of experience in a Business Relationship Manager role in the Commercial Banking environment
  • FAIS Accredited qualification (NQF level 6, 7, etc.)
  • Exposure to credit applications in the Agric space environment
  • RE qualification
  • Credit management exposure
  • Experience of dealing with high-level customer queries
  • Not be an unrehabilitated insolvent

About Us


FirstRand Bank Limited is an equal opportunities employer and supports the recruitment and advancement of individuals with disabilities.


We look forward to engaging with suitable candidates.



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