Technical Consultant
2 weeks ago
The Technical Consultant at Red Ember is a key member of our team, responsible for delivering expert assistance with Sage 300 People and Premier applications. This includes providing solutions and support for complex presales, implementations, and escalations, as well as working closely with project managers, payroll & HR consultants, and other stakeholders.
We are seeking a highly skilled and experienced Technical Consultant who can provide technical guidance and support to our clients. The ideal candidate will have a strong understanding of Sage 300 People and Premier, as well as experience in deploying and supporting these applications. They will also have excellent communication and problem-solving skills, and be able to work effectively in a team environment.
Main Responsibilities:
- Implement and Maintain Sage 300 People, Premier and ESS Solutions in Multiple Environments.
- Assist with upgrade and migrations on various Sage products.
- Monitor hosting environments and work closely with hosting service provider to troubleshoot issues and ensure compliance with customer SLA.
- Provision and maintain databases and application systems.
- Provide Technical support and assistance to internal and external customers.
Requirements:
- Degree level qualification and/or equivalent experience.
- Certification in Sage 300 People.
- Certification in Sage Premier.
- Experience in deploying and supporting Sage 300 People ESS and Sage Self Service (Premier).
- Experience in managing hosted customer applications (physical server and Azure).
Technical Skills:
- Sage 300 People, Premier and ESS Technical expertise.
- Active Directory (including AAD), OAuth, SAML.
- DNS & DHCP.
- Internet Information Services.
- Azure Cloud Hosting.
- MS SQL (2008 & higher).
- SSIS & SSRS.
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