Technical Business Systems Administrator

4 days ago

Cape Town, Western Cape, South Africa HR Genie Full time
Technical Business Systems Administrator Job Description

HR Genie is seeking a highly skilled Technical Business Systems Administrator to join our team. The successful candidate will have a strong background in business systems and excellent knowledge of Syspro modules.

The ideal candidate will have experience in managing and maintaining business systems, as well as a proven track record of improving business processes. They should also have excellent communication skills and the ability to work effectively with cross-functional teams.

Key Responsibilities:

  • Manage all aspects of business systems, including creating and maintaining user profiles, roles, and access.
  • Monitor and maintain the integrity of master and transactional data within business systems.
  • Oversee daily business system performance, reporting any issues to IT and the CFO.
  • Ensure all changes to the system are auditable and properly documented.
  • Identify and implement value-adding features within business systems to enhance system usage and increase ROI.
  • Stay updated on the latest changes, including ports, hotfixes, and new solutions.
  • Facilitate continuous training on the Syspro Learning Channel (SLC).
  • Collaborate with other domain owners to implement end-to-end solutions.
  • Plan, communicate, and execute project deliverables effectively.
  • Manage change control, enhancements, and testing for new system implementations.
  • Maintain relationships with external service providers.
  • Provide day-to-day supervision, reporting, and administration of assigned business systems.
  • Act as project manager for new projects, including third-party product integration, and ensure proper training and rollout.
  • Analyze and improve business processes for successful system implementation.
  • Resolve support queries in collaboration with relevant departments and consultants.
  • Provide user support, suggest system improvements, and organize training sessions as needed.
  • Address helpdesk tickets within 48 hours.
  • Assist with year-end stock take, ensuring roles and procedures are clearly defined.
  • Advise users on efficient transaction processing and task completion.

Requirements:

  • Strong financial understanding of transactional processing in business systems.
  • Experience in managing and maintaining business systems.
  • Proven track record of improving business processes.
  • Excellent communication skills.
  • Ability to work effectively with cross-functional teams.
  • 2-5 years of experience in a similar role.
  • 2-5 years of experience in Syspro and/or database helpdesk support.
  • 2-5 years of experience in business systems.
  • Experience Required: 4+ years

Estimated Salary: $80,000 - $110,000 per annum, depending on experience.

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