Sales and Marketing Professional KZN

6 days ago

Durban, KwaZulu-Natal, South Africa Pronel Personnel Full time
Job Description

Pronel Personnel is seeking a dynamic Sales Representative to drive sales in the KZN region. As a liaison between manufacturing facilities, customers, and company management, you will foster strong professional relationships with customers and consistently improve their satisfaction and retention.

Key Responsibilities:

  • Acquire new customers by reaching out to leads and understanding their individual or business purchasing needs.
  • Serve existing customers by optimizing current purchase plans and adjusting sales tactics based on new insights in the field.
  • Maintain monthly and bi-monthly minimum targets while informing Management of customer purchase actions.
  • Conduct market research and monitor competitor activity to proactively make recommendations to customers.
  • Maintain documentation of customer contact and account updates.
  • Meet or exceed monthly/annual sales targets through regular submission of weekly call reports and preparation of monthly sales reports.
  • Coordinate regional sales strategy and execution with the Marketing department.
  • Understand and promote the company product and service programs.
  • Obtain deposits and payments from cash customers.
  • Develop joint strategies that are mutually beneficial to the customer and the company.
  • Keep customers informed of status of orders, from receipt of order to the end stage of production.
  • Liaise regularly with existing customers to identify new business opportunities, ensuring all customers understand the products and services offered.
  • Report on changes and trends in the market and activities of competitors.
  • Manage the relationship with existing customers and proactively contact customers to maintain a consistent high level of service while identifying further new business opportunities.
  • Negotiate price increases on an annual basis.
  • Process order claims and raise Customer Complaint Forms as necessary.
  • Ensure a thorough knowledge of the company's product quality standards and maintain quality procedures at all times.
  • Coordinate collections and deliveries of orders with relevant transporters.
Requirements

To be successful in this role, you must possess:

  • Excellent communication skills.
  • Active listening skills.
  • Very good persuasive skills.
  • Be self-motivated and proactive.
  • Strong problem-solving skills.
  • Excellent negotiating skills.
  • Professionalism and presentability at all times.
  • Proficient computer skills.
  • A Matric/Sales Diploma.
Benefits

Pronel Personnel offers a basic salary, car allowance, and competitive commission structure.

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