Sales Representative KZN

4 days ago

Durban, KwaZulu-Natal, South Africa Pronel Personnel Full time

Our client, an international company, needs a dynamic sales representative to drive sales in the KZN region. Responsibilities include managing key accounts within the organization and acting as a liaison between the manufacturing facilities, customers, and company management. The goal is to foster strong professional relationships with customers and consistently improve their satisfaction and retention.

Responsibilities & Duties

  • Acquire new customers by reaching out to leads
  • Research customers individual or business purchasing needs
  • Serve existing customers by optimising current purchase plan
  • Adjust Sales tactics based on new insights in the field
  • Inform Management team of customer purchase actions
  • Maintain monthly and bi-monthly minimum targets
  • Conduct market research and monitor competitor activity
  • Proactively make recommendations to customers
  • Maintain documentation of customer contact and account updates
  • Meet or exceed monthly/annual sales targets
  • Submission of weekly call reports
  • Preparation of monthly sales reports
  • Coordinate regional sales strategy and execution with Marketing department
  • Understand and promote the company product and service programs
  • Obtain deposits and payments from cash customers
  • Understand and anticipate customers' existing and future needs
  • Develop joint strategies that are mutually beneficial to the customer and the company
  • Keep customers informed of status of orders, from receipt of order to the end stage of production
  • Regularly liaising with existing customers to identify new business opportunities, ensuring all customers understand the products and services we offer
  • Report on changes and trends in the market and activities of competitors
  • Manage the relationship with existing customers and proactively contact customers to maintain a consistent high level of service whilst identifying further new business opportunities
  • Negotiate price increases on an annual basis
  • Processing of order claims and raising Customer Complaint Forms
  • Must have a thorough knowledge of the company's product quality standards
  • Must maintain the quality procedures and ensure they are adhered to at all times
  • Coordinate collections and deliveries of orders with relevant transporters

Skills & Qualifications

  • Excellent communication skills
  • Active listening skills
  • Very good persuasive skills
  • Must be self-motivated & proactive
  • Problem solving skills
  • Excellent negotiating skills
  • Be professional & presentable at all times
  • Proficient computer skills
  • Matric/Sales Diploma

Our client is offering a basic, car allowance and competitive commission structure. If you believe you have what it takes we would like to hear from you.

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