Technical Incident Manager

Key Responsibilities:Responsible for planning and coordinating all the activities required to perform, monitor, and report on the incident management process.Manages the remediation of any deviation of a process and inform the relevant department.Responsible for communicating to the relevant stakeholders on the current incident.Point of contact for all Major...

JOB DESCRIPTION: Technical Manager - Field Line Manager POSITION: Field Line Manager DEPARTMENT: Technical Service MAIN PURPOSE OF JOB: Manage all services done in the area, client queries and manage service technicians. QUALIFICATION & EXPERIENCE: Grade 12 or equivalent Minimum 3 years management experience Customer Service experience People management...

About Our TeamWe are a close-knit team of cybersecurity professionals who share a passion for innovation and excellence. Our team is committed to delivering high-quality services and fostering a culture of equality, diversity, and inclusion.We believe in investing in our employees' growth and development, providing opportunities for professional advancement...

We are looking for a Technical Systems Engineer to join our team based in Cape Town. The purpose of the Technical Systems Engineer is to effectively drive system availability, performing technical support and system administration activities, and providing efficient, fit-for-purpose solutions within the IT teams for all current and future applications and...

We are looking for a Technical Systems Engineer to join our team based in Cape Town. The purpose of the Technical Systems Engineer is to effectively drive system availability, performing technical support and system administration activities, and providing efficient, fit-for-purpose solutions within the IT teams for all current and future applications and...

About the Role:The position of Technical Manager at Splash247 is a key appointment for our company, requiring an individual with extensive experience in the marine industry and a proven track record of leadership.Responsibilities:Develop and implement technical procedures aligned with legislative requirements, industry standards, and company policies.Oversee...

This newly created position available for a Technical Manager who will oversee and maintain all technical systems and infrastructure ensuring seamless operations, security and efficiency. This role involves managing critical security and surveillance technologies, IT services, and communication networks while ensuring optimal performance and minimal...

Job DescriptionParvana Strategic Sourcing is a leading provider of permanent and temporary recruitment services to the South African, European and UK marketplace.We are seeking a Technical Support Consultant to join our client's team in Cape Town. The ideal candidate will have 3 years plus of relevant work experience and be proficient in SQL, Microsoft and...

Role Overview:The position of a Business Applications Support Technician is a critical role within our organization, where we seek a talented professional to join our established client support team. The ideal candidate will possess a minimum of 2 years proven experience in providing Level 1 or Level 2 helpdesk support on the Business Central software...

Datacentrix Cape Town is looking for a Technical Team Lead to be based at our client site in Stellenbosch. The successful candidate will be responsible for providing Senior Enterprise Server support to the clients, including software support services such as Microsoft Windows Server, VMware, Veeam, Microsoft Exchange, and Hyper-V. The individual will also be...

About the RoleThis is a technical role that requires strong technical acumen and customer-facing skills. As a Technical Account Manager, you will be the principal technical advisor and 'voice of the customer', providing advocacy and strategic technical direction to help plan and build solutions using standard methodologies.ResponsibilitiesDevelop and execute...

About the RoleWe are seeking a highly skilled 2nd Line Technical Support Expert to join our team at Anywhere365. In this role, you will be responsible for providing top-notch technical support to our clients, troubleshooting complex issues, and ensuring smooth operations of our software stack.Key ResponsibilitiesResolve complex technical issues escalated...

We are looking for a Technical Support Professional to join our team in Namakwa Sands Northern Operations. As a key member of our technical support team, you will be responsible for providing control system support for large capital projects and assisting in investigations following significant incidents and production excursions.ResponsibilitiesThis role...

Job DescriptionWe are seeking a highly skilled Technical Support Analyst/Agent to join our customer support team at Logicalis Group (DE).In this role, you will be responsible for providing technical assistance and support to our customers via phone, email, and other communication channels.You will also be required to identify and resolve technical issues,...

Qualifications Matric / Grade 12 and relevant IT qualification 10 + years experience supporting datacentre software Microsoft MCSA 2016 or Equivalent Extensive experience supporting Microsoft Exchange 2010 or higher. ITIL v2 Foundation Extensive experience supporting Active Directory and Hyper V Extensive experience supporting multi-Vendor Hardware...

QualificationsMatric / Grade 12 and relevant IT qualification 10 + years experience supporting datacentre softwareMicrosoft MCSA 2016 or EquivalentExtensive experience supporting Microsoft Exchange 2010 or higher.ITIL v2 FoundationExtensive experience supporting Active Directory and Hyper VExtensive experience supporting multi-Vendor Hardware platformsRole...

Data Centrix is committed to delivering exceptional customer service, and we are seeking a talented Technical Support Engineer to join our team. As a key member of our technical operations group, you will be responsible for providing high-level support to our customers, ensuring that their technical queries are resolved efficiently and effectively.Key...

Job Overview:Twizza, a leading non-alcoholic beverage company in South Africa, is seeking an experienced Technical Support Specialist to join its IT team in Cape Town. This role will be responsible for providing top-notch technical support to end-users, resolving issues promptly, and ensuring seamless IT operations.Key Responsibilities:First-Line IT Support:...

Formal Education: Matric (NQF 3) compulsory Tertiary IT Qualification (NQF5 or higher; i.e., Diploma, Degree) Experience: Azure Virtual Desktop: Administration & Maintenance of Azure Resource Groups Understanding of Azure Virtualization and Logic app automation Proven PowerShell scripting Full concept of Application Virtualization Windows 10 OS Support ...

Job OverviewAbout Parvana:We are a dynamic team of engineers, developers, and specialists in finance, HR, digital infrastructure, and marketing who love utilising cutting-edge tech and digitised processes. We prioritise integrity and have a commitment to unity.Key ResponsibilitiesDeliver technical support with efficiency, reliability, professionalism, and a...