Sales Consultant

1 month ago


Johannesburg, Gauteng, South Africa Old Mutual Full time

Job Summary

We are seeking a highly motivated and results-driven Sales Consultant to join our team. As a Sales Consultant, you will be responsible for providing exceptional sales service to our customers, resulting in the production of business from new and existing sources.

Key Responsibilities

  • Provide quality sales service to customers, resulting in the production of business from new and existing sources.
  • Handle incoming and outgoing sales calls in accordance with predetermined schedules, campaigns, and targets.
  • Telephonically guide customers through the product offering, pricing, terms, and conditions.
  • Provide accurate and efficient quotations to customers.
  • Maintain an agreed lead to sale ratio.
  • Maintain an agreed lead to quote ratio.
  • Maintain an agreed quote to sale ratio.
  • Required to work shifts as scheduled.
  • Manage all allocated leads.
  • Sell according to agreed targets for the day.
  • Maintain a 90% QA average on all calls.
  • Accurately and efficiently capture all customer data.
  • Finalize calls at point of contact, where possible.
  • Forward accurate policy documents to customers within mandated timeframes.
  • Deal with all customers in a professional manner in strict accordance with business culture, products, and quality standards.
  • Manage time and workloads to ensure that deadlines and targets are met.
  • Demonstrate an excellent knowledge of the business product offerings, campaigns, rules, and conditions in order to recommend the right solution to the customer.

Requirements

  • Demonstrate excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • Excellent time management and organizational skills.

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