Sales Consultant
1 month ago
Job Summary
We are seeking a highly motivated and results-driven Sales Consultant to join our team. As a Sales Consultant, you will be responsible for providing exceptional sales service to our customers, resulting in the production of business from new and existing sources.
Key Responsibilities
- Provide quality sales service to customers, resulting in the production of business from new and existing sources.
- Handle incoming and outgoing sales calls in accordance with predetermined schedules, campaigns, and targets.
- Telephonically guide customers through the product offering, pricing, terms, and conditions.
- Provide accurate and efficient quotations to customers.
- Maintain an agreed lead to sale ratio.
- Maintain an agreed lead to quote ratio.
- Maintain an agreed quote to sale ratio.
- Required to work shifts as scheduled.
- Manage all allocated leads.
- Sell according to agreed targets for the day.
- Maintain a 90% QA average on all calls.
- Accurately and efficiently capture all customer data.
- Finalize calls at point of contact, where possible.
- Forward accurate policy documents to customers within mandated timeframes.
- Deal with all customers in a professional manner in strict accordance with business culture, products, and quality standards.
- Manage time and workloads to ensure that deadlines and targets are met.
- Demonstrate an excellent knowledge of the business product offerings, campaigns, rules, and conditions in order to recommend the right solution to the customer.
Requirements
- Demonstrate excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong problem-solving and analytical skills.
- Ability to work independently and as part of a team.
- Excellent time management and organizational skills.
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