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Retail Store Operations Manager

1 week ago

Pretoria, Gauteng, South Africa Dis-Chem Pharmacies Full time
Job Description

Dis-Chem Pharmacies is seeking a highly skilled and experienced Retail Store Operations Manager to join their team. The ideal candidate will have a proven track record in retail store management, with a strong focus on operations, customer service, and team leadership.

Key Responsibilities:

  • Oversee daily store operations, ensuring seamless execution of sales, customer service, and inventory management tasks.
  • Maintain high standards of customer service, providing exceptional experiences for customers through effective communication, product knowledge, and problem-solving skills.
  • Foster a positive work environment, promoting teamwork, employee development, and recognition among team members.
  • Manage store inventory, maintaining accurate stock levels, conducting cycle counts, and addressing shrinkage issues.
  • Drive sales growth, developing strategies to increase sales, manage promotions, and enhance merchandising displays.

Requirements:

  • Bachelor's degree in Business Administration or related field.
  • Minimum 2 years of experience in retail store management, with a strong background in operations, customer service, and team leadership.
  • Proven track record of achieving sales targets, managing budgets, and controlling expenses.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with employees, customers, and suppliers.
  • Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and make informed decisions.

Benefits:

  • Market-related salary.
  • Medical aid.
  • Provident fund.
  • Staff account.