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Housekeeping Department Head

2 weeks ago

Nelspruit, Mpumalanga, South Africa Premier Hotels & Resorts Full time
Hotel Operations Management

Premier Hotels & Resorts invites applications from experienced Executive Housekeepers to join our team as Hotel Operations Managers. This role offers the opportunity to work in a fast-paced environment, leading the housekeeping department and contributing to the overall success of the hotel.

Responsibilities
- Lead the housekeeping department, overseeing daily operations and ensuring high standards of cleanliness and quality service.
- Supervise and train housekeeping staff to maintain excellent guest satisfaction levels.
- Collaborate with other departments to achieve seamless hotel operations and deliver exceptional guest experiences.
- Analyze data to identify areas for improvement and develop strategies to enhance efficiency and reduce costs.

Qualifications
- Minimum 2 years' experience as an Executive Housekeeper or equivalent position in a 4-star hotel.
- Strong knowledge of property management systems and ability to analyze data to inform decision-making.
- Excellent leadership, communication, and problem-solving skills.
- Ability to work accurately under pressure and prioritize tasks effectively.
- Guest service driven with a focus on delivering exceptional experiences.

What We Offer
- Competitive salary and benefits package.
- Opportunities for professional growth and development within the company.
- Collaborative and dynamic work environment.