Service Department Head
3 days ago
We are Stepco Recruitment, a leading recruitment agency dedicated to connecting top talent with exciting career opportunities.
Job DescriptionThis is an exciting opportunity for a highly motivated and experienced Workshop Service Manager to join our client's team. The successful candidate will be responsible for delivering exceptional customer service, managing day-to-day operations, and mentoring a team of staff.
Key Responsibilities- Develop and implement strategies to improve customer satisfaction and loyalty
- Maintain accurate records and reports, ensuring compliance with regulatory requirements
- Identify and address areas for improvement, implementing changes to optimize departmental performance
To be successful in this role, you will require:
- A Senior Certificate (Grade 12)
- Computer literacy, specifically Office Suite
- A valid driver's license
- A minimum of 2 years' experience in a motor dealership environment
The following qualifications would be advantageous:
- A certified Motor Technician (A - certification)
- A Management Diploma
- Previous managerial experience within the motor dealership industry
- Knowledge of financial budgeting principles
- Understanding of electrical technology (2000/2010) and the Occupational Health & Safety Act (1993)
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