Current jobs related to Service Desk Agent - Stellenbosch, Western Cape - Helderberg Personnel cc

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  Front Desk Supervisor

  1 week ago

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  Stellenbosch, Western Cape, South Africa Extraordinary Talent Solutions Full time

  Job Summary:As a Front Desk Supervisor at Extraordinary Talent Solutions, you will play a critical role in ensuring seamless guest experiences and efficient operations. This position involves managing check-in and check-out processes, supervising concierge services, and collaborating with other departments to deliver exceptional service.Key...

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  Hospitality Services Coordinator

  1 week ago

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  Stellenbosch, Western Cape, South Africa Extraordinary Talent Solutions Full time

  Job Overview:This role offers an exciting opportunity to join our dynamic team as a Hospitality Services Coordinator. You will be responsible for coordinating various hotel services, including front desk operations, guest experience, and staff management. If you possess excellent organizational skills, a passion for delivering exceptional guest experiences,...

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  IT Help Desk Agent

  2 weeks ago

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  Stellenbosch, Western Cape, South Africa Red Ember Recruitment (PTY) Ltd Full time

  We require an experienced Technical Support Agent to fill this challenging and rewarding role.Responsibilities:Provide advanced technical support to customers through various communication channels.Escalate unresolved issues to the appropriate teams ensuring seamless service continuity.Ticket Management:Aim to resolve issues permanently during the first call...

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  Service Desk Technician

  2 weeks ago

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  Stellenbosch, Western Cape, South Africa CapitalH Full time

  CAPITALH is seeking a Service Desk Technician to provide technical support to customers and resolve technical issues.The successful candidate will be responsible for responding to customer inquiries via phone, email, and chat, and providing technical support to customers.Responsibilities :Respond to customer inquiries.Provide technical support to...

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  Front Desk Supervisor

  2 weeks ago

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  Stellenbosch, Western Cape, South Africa Extraordinary Talent Solutions Full time

  Job SummaryThe Front Desk Supervisor will be responsible for supervising the front desk team, ensuring smooth check-in and check-out processes, and delivering exceptional customer service. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.Key Responsibilities:Front Desk...

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  Front Desk Coordinator

  2 hours ago

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  Stellenbosch, Western Cape, South Africa Phoenix Recruitment Full time

  We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team as a Guest Relations Officer.Responsibilities:The successful candidate will be responsible for managing the front desk, providing exceptional customer service, and ensuring seamless interactions with all departments and stakeholders. This is an exciting opportunity...

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  Front Desk Associate

  5 days ago

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  Stellenbosch, Western Cape, South Africa Pro Tem Recruitment Full time

  Overview:We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Pro Tem Recruitment. As a key member of our front office, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Your primary duties will include checking-in and checking-out guests, handling guest...

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  Front Desk Associate

  2 weeks ago

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  Stellenbosch, Western Cape, South Africa Delaire (Pty) Ltd Full time

  About the RoleThis is an exciting opportunity to join the team at Delaire Lodges & Spa as a Night Auditor. The successful candidate will be responsible for ensuring the smooth operation of the front desk and providing exceptional guest services.Responsibilities Include:Assisting guests with overnight requests;Maintaining the accuracy and integrity of...

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  Front Desk Supervisor

  2 weeks ago

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  Stellenbosch, Western Cape, South Africa Phoenix Recruitment Full time

  Job Summary:Phoenix Recruitment seeks an experienced Front Desk Supervisor to oversee guest services at a hotel in Stellenbosch.Main Duties:Evaluate and improve guest service delivery, maintaining high standards.Supervise Guest Relations employees, focusing on personalized recognition and prompt responses.Manage Guest Relations processes, streamlining them...

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  Support Agent for Payments Services

  1 week ago

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  Stellenbosch, Western Cape, South Africa Capital H Staffing Full time

  Job Summary:Capital H Staffing is seeking an experienced Support Agent to join our team. The ideal candidate will have a strong background in customer service and a passion for providing excellent support in a fast-paced environment.Key responsibilities include onboarding billers, managing portals and inboxes, performing compliance checks, and escalating...

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  Customer Service Leader

  2 weeks ago

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  Stellenbosch, Western Cape, South Africa Extraordinary Talent Solutions Full time

  Job DescriptionThe Customer Service Leader will be responsible for delivering exceptional customer service, overseeing front desk operations, and driving revenue growth. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.Key Responsibilities:Customer ServiceProvide...

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  Customer Service Agent

  7 days ago

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  Stellenbosch, Western Cape, South Africa Exceed HR and Recruitment Full time

  Customer Service Agent required in Stellenbosch.Duties and Responsibilities:Provide Support Across Multiple Channels: Assist customers via phone, email, live chat, and other communication channels, ensuring consistent and responsive service across all touchpoints.Assist Customers with Policy Inquiries: Address customer inquiries related to insurance...

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  Hotel Operations Manager

  1 week ago

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  Stellenbosch, Western Cape, South Africa Extraordinary Talent Solutions Full time

  Job Description:The Hotel Operations Manager is responsible for overseeing the daily operations of the front desk and guest experience teams. This includes managing check-in and check-out processes, ensuring accurate room allocations, and supervising concierge services.Key Responsibilities:Guest ExperienceProvide exceptional personalized service to all...

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  Remote Customer Experience Agent

  2 weeks ago

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  Stellenbosch, Western Cape, South Africa TalentPop App Full time

  At TalentPop App, we're hiring a Remote Customer Experience Agent to join our dedicated team.This role requires delivering exceptional customer service and support across various platforms, including chat, email, phone, and SMS.You'll play a crucial role in maintaining high levels of customer satisfaction by identifying areas for improvement and implementing...

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  Guest Experience Director

  1 week ago

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  Stellenbosch, Western Cape, South Africa Extraordinary Talent Solutions Full time

  Job Description:We are seeking a skilled Guest Experience Director to lead our front desk and guest experience teams. This individual will be responsible for overseeing daily operations, including managing check-in and check-out processes, ensuring accurate room allocations, and supervising concierge services.Key Responsibilities:Strategic PlanningDevelop...

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  Residential Property Agent

  4 days ago

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  Stellenbosch, Western Cape, South Africa Jawitz Properties Full time

  Job DescriptionThis full-time on-site role for a Licensed Real Estate Agent/NQF5 Qualified will be responsible for customer service, real estate sales, and dealing with real property transactions on a daily basis.The ideal candidate will have experience in real estate sales and possess excellent negotiation and communication skills.

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  Real Estate Agent

  3 weeks ago

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  Stellenbosch, Western Cape, South Africa Jawitz Properties Full time

  Company DescriptionJawitz Properties, founded in 1969, is one of Southern Africa's leading residential property companies with a global network of 600 premier real estate firms. Their membership in Leading Real Estate Companies of the World and Luxury Portfolio International provides access to a network of 5,000 offices and 150,000 sales consultants...

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  Front Office Manager

  2 weeks ago

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  Stellenbosch, Western Cape, South Africa Extraordinary Talent Solutions Full time

  Hotel Position: Guest Experience ManagerKey Job Responsibilities Include:Guest Experience & ServiceProvide a warm, personalized welcome to all guests.Anticipate guest needs and deliver tailored services.Handle VIP guests, special requests, and complaints with discretion and efficiency.Monitor guest reviews on platforms like TripAdvisor, Google, and OTA...

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  Front Office Manager

  3 weeks ago

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  Stellenbosch, Western Cape, South Africa HR Genie Full time

  Hotel ensuring a personalized and high-end guest experience.Key job responsibilities include:1. Guest Experience & ServiceProvide a warm, personalized welcome to all guests.Anticipate guest needs and deliver tailored services.Handle VIP guests, special requests, and complaints with discretion and efficiency.Monitor guest reviews on platforms like...

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  Front Office Manager

  4 weeks ago

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  Stellenbosch, Western Cape, South Africa HR Genie Full time

  A Front Office Manager for a luxury 5* hotel ensuring a personalized and high-end guest experience.Key job responsibilities include:1. Guest Experience & ServiceProvide a warm, personalized welcome to all guests.Anticipate guest needs and deliver tailored services.Handle VIP guests, special requests, and complaints with discretion and efficiency.Monitor...