Technical Team Lead
3 weeks ago
At SA Commercial, we are seeking a highly skilled Technical Support Team Leader to lead and manage a team providing first-line technical support to customers.
Key Responsibilities:
- Lead a team of Service Agents to deliver high-quality technical support to customers.
- Develop and implement strategies to maximize productivity and campaign success.
- Monitor and evaluate team performance, providing regular reports to management.
- Foster a positive team environment that promotes growth, creativity, and innovation.
Requirements:
- Minimum 2 – 5 years' experience as a Team Leader or in a similar role.
- Strong people management skills to motivate and drive the team.
- Exceptional leadership and motivational skills with a track record of achieving targets.
- Strong communication and interpersonal skills to interact effectively with team members and stakeholders.
What We Offer:
Competitive salary R20 – R22k
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