Technical Services Director
2 days ago
Emporium Human Capital is seeking a highly skilled Technical Service Manager to oversee the maintenance and development of our IT systems.
Key Responsibilities:
- Analyzing existing IT systems and implementing improved solutions.
- Establishing project resources and presenting findings to upper management.
- Collaborating with technical staff to create strategic plans for service delivery.
- Developing plans to mitigate client issues.
- Scheduling software and hardware upgrades and replacements.
- Overseeing the acquisition of new technology.
- Hiring and training new technical staff.
- Staying up-to-date with technological and management sector developments.
Requirements:
- Bachelor's degree in computer science, IT, computer engineering, or similar.
- Microsoft Certification is preferred.
- At least 3 years of experience in project management or as a technical analyst.
- Excellent analytical, diagnostic, and troubleshooting skills.
- Ability to make important decisions in a fast-paced environment.
- Great interpersonal and communication skills.
- Excellent time management and teamwork skills.
About Emporium Human Capital:
We are a dynamic and innovative company that values technical expertise and collaboration. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.
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